Amanda Mcbee

• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Recieving clerk.

• Took in paperwork for incoming shipments and sent out small loads to nearby plant.
• Shipment completion.
• Completed hot orders and took care of roller orders
• Routed business correspondence, documents, and messages to correct departments and staff members.

• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.
• Followed nutritional plans to prepare optimal meals.
• Assisted disabled clients to support independence and well-being.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services, and company information.