Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Leo Aprahamian

East Stroudsburg,PA

Summary

Dedicated team player with a passion for delivering exceptional customer service through effective communication. Eager to expand skill set and adhere to company protocols to surpass performance standards. Authorized to work in the US for any employer, committed to achieving and exceeding organizational goals.

Experienced with monitoring and ensuring safety of swimmers. Utilizes quick decision-making and effective communication to handle emergencies efficiently. Knowledge of CPR and first aid techniques, ensuring safe and secure environment for all pool users.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pizza Delivery Driver

Pocono Pizza LLC (Dominos)
01.2025 - Current

Manager

Bliss Cheesecakes Cafe and Grill
01.2022 - 05.2024
  • Executed diverse roles including server, cashier, and delivery driver, ensuring seamless operations and customer satisfaction.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Administrative Assistant and Sales Associate

SKY'S THE LIMIT Skydiving Center
06.2020 - 01.2022
  • Executed comprehensive office tasks and operations, ensuring effective communication of vital information and company policies via phone and email.
  • Balanced customer satisfaction with adherence to business practices in challenging service situations.
  • Created memorable experiences for customers, fostering loyalty and word-of-mouth referrals.

Landscaping Laborer

DUZ ALL
03.2017 - 05.2019
  • Operated push and riding mowers to maintain lawns.
  • Utilized hands and weed whackers to trim weeded areas around flower beds.
  • Shaped shrubbery for a tidy appearance.
  • Cleared rocks, dirt, and clutter from yards.
  • Plant flower beds
  • Regular pesticide applications as needed
  • Regular maintenance on multiple properties throughout the years
  • Build natural fire pits
  • Move and deliver materials needed for jobs including pick up and installation

Wendy's Crew Member

Empra systems Inc
10.2015 - 04.2018
  • Serve safe certified grill cook
  • Possessed comprehensive understanding of store operations.
  • Managed food product freshness and availability in preparation for customer arrivals.
  • Performs effectively under stress, ensuring superior customer service for all clients.
  • Demonstrated versatility by efficiently handling multiple tasks during closing shifts.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

High school diploma -

East stroudsburg high school south
East Stroudsburg, PA
06.2014

Skills

  • Office Management
  • Food Preparation
  • Microsoft Outlook
  • Adobe Acrobat
  • Supervising Experience
  • Catering
  • Data Entry
  • Accounting
  • Customer service
  • Event Planning
  • Payroll
  • Operations management
  • Customer retention
  • QuickBooks
  • Customer support
  • Schedule management
  • Organizational Skills
  • Calendar Management
  • Administrative Experience
  • Employee Orientation
  • Purchasing
  • Transcription
  • Clerical Experience
  • Personal Assistant Experience
  • Human Resources
  • Culinary Experience
  • Microsoft Powerpoint
  • Microsoft Office
  • Sales
  • Proofreading
  • Front Desk
  • Money handling
  • Memory skills
  • Efficient delivery
  • Kitchen support
  • Quick learner
  • Problem-solving
  • Delivery coordination
  • Safety awareness
  • Customer communication
  • Hardworking and responsible
  • Dedicated team player
  • Motor vehicle operation
  • Valid Driver's license
  • Order verification
  • Smartphone operation

Certification

ServSafe

Timeline

Pizza Delivery Driver

Pocono Pizza LLC (Dominos)
01.2025 - Current

Manager

Bliss Cheesecakes Cafe and Grill
01.2022 - 05.2024

Administrative Assistant and Sales Associate

SKY'S THE LIMIT Skydiving Center
06.2020 - 01.2022

Landscaping Laborer

DUZ ALL
03.2017 - 05.2019

Wendy's Crew Member

Empra systems Inc
10.2015 - 04.2018

High school diploma -

East stroudsburg high school south

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