Summary
Overview
Work History
Education
Skills
Timeline
Education
background-images

Amanda McBride

Bedford,Texas

Summary

Senior Inflight Crew Scheduler with 8+ years of crew scheduling experience. Highly knowledgeable of Federal Aviation Regulations and Flight Attendant contract using multiple applications simultaneously and serve as a resource for peer schedulers and leaders alike. Logistics professional with proven track record in crew management and scheduling. Known for maintaining efficient schedules under tight deadlines and adapting to dynamic situations. Strong collaboration skills and commitment to delivering reliable results, ensuring smooth operations through effective communication and problem-solving. Adept in acute awareness to all moving parts of solution-oriented problem-solving and making accurate operational anticipations. Meticulous with high-quality de-escalation and rapport with both crew members and scheduling peers while cutting operational costs without sacrificing quality of reschedules. Constantly leading by example and setting a high expectation for company values and standards with a goal to help continue to build up the Inflight Scheduling department, to encourage knowledge and growth within the department.


Overview

2017
2017
years of professional experience

Work History

Senior Inflight Crew Scheduler

Southwest Airlines
  • Prioritize and organize tasks to efficiently accomplish operational needs and ensuring all Federal Aviation Regulations & contractual requirements are met.
  • Eliminate process discrepancies, implementing continuous improvements for operating scheduling procedures.
  • Utilize information-gathering techniques while analyzing and identifying implications to make correct planning and scheduling decisions by using multiple computer applications, Meteorology reports and communication with other departments on staffing and technology concerns.
  • Collaborate with Superintendents of Dispatch and Crew Scheduling Routers along with peer Schedulers to increase efficiency of the operation while maintaining a presence on the scheduling floor to promote success amid Irregular Operations recovery.
  • Help manage multiple tasks to ensure high quality and timely schedule adjustments to crew members.
  • Content Developer- creating content for continuing education, recurrent training, crew member contract changes and letters of agreements for current and new scheduling team members
  • 2018-2024 Training Team member to help employees on work standards, values and company procedures and culture.
  • Coordinated training sessions for new hires, contributing to a well-prepared and efficient workforce.
  • Monitor and mentor employees work to ensure timelines and goals were met during the training and upgrading process for new hires and promoting peer schedulers.
  • Assisted with recruitment efforts, helping to identify qualified candidates for open positions within the team.
  • 2022-2023 Network Operation Center Employee Council Member (inaugural)

Operation and Staffing Supervisor

Victoria's Secret & PINK
02.2012 - 07.2016
  • Ensured compliance with employment laws and regulations through diligent documentation and record-keeping practices.
  • Reduced time spent on administrative tasks through the implementation of efficient systems and procedures.
  • Maintained an up-to-date knowledge of industry trends and best practices in order to continuously improve the overall staffing process.
  • Facilitated conflict resolution between employees when necessary, fostering a positive work environment conducive to productivity and growth.

Education

High School Diploma -

Krum High School
Krum, TX

Bachelor of Science - (some)

North Central Texas Junior College

Skills

  • Critical Thinking
  • Working Collaboratively
  • Cross-functional coordination
  • Conflict Resolution and Deescalation
  • Schedule optimization
  • Relationship Building
  • Problem Resolution
  • Content Developer
  • Implementation Support
  • Understanding of Distribution of Tasks
  • Active Listening
  • Deadline oriented
  • Team Building
  • Training & Development
  • Organizational Skills
  • Customer Service
  • Staff Scheduling Organization

Timeline

Operation and Staffing Supervisor

Victoria's Secret & PINK
02.2012 - 07.2016

Bachelor of Science - (some)

North Central Texas Junior College

Senior Inflight Crew Scheduler

Southwest Airlines

High School Diploma -

Krum High School

Education

other,other
Amanda McBride