Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda McCall

Brooklyn,NY

Summary

Professional support specialist with strong background in mental health advocacy and peer support. Proven ability to build trusting relationships and facilitate impactful group and individual sessions. Known for effective teamwork, adaptability, and commitment to achieving positive outcomes. Skilled in active listening and conflict resolution.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Peer Support Specialist

Brooklyn Community Services, BCS
02.2025 - Current
  • Serves as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assesses client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Assists clients in setting realistic goals and provided support during their journey towards achieving them.
  • Builds relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Develops trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Maintains accurate documentation of client interactions, supporting case management efforts.

Peer Support Assistant (Volunteer)

Institute for Community Living
09.2016 - 08.2024
  • Ran different groups/classes
  • Served breakfast, lunch, and snack to clients
  • Handed out Metro Cards to clients
  • Spoke with clients under supervised care
  • Assisted with group facilitation (various groups)

Cashier & Crew Member

Slutty Vegan
03.2024 - 07.2024
  • Cross-trained in multiple roles to support various store functions
  • Provided product and service information to customers
  • Addressed customer inquiries and complaints with professionalism

Patient Care Assistant

Preferred Home Care of New York
10.2003 - 04.2024
  • Assisted with personal care
  • Assisted with housekeeping, such as cooking, cleaning, washing and folding clothes and dusting
  • Arranged transportation for doctor visits
  • Cared for clients with physical, emotional, or cognitive impairments

Education

GED -

NYS Department of Education
Bedford, NY
03.2003

Personal Care Aide Certificate - Healthcare Management

Preferred Home Care of New York
Brooklyn, NY
10-2023

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Outlook
  • Database Management
  • Internet
  • Social Networking
  • Peer support ethics
  • Recovery guidance
  • Boundary setting
  • Substance abuse awareness

Certification

Patient Care Assistant Certificate

Timeline

Peer Support Specialist

Brooklyn Community Services, BCS
02.2025 - Current

Cashier & Crew Member

Slutty Vegan
03.2024 - 07.2024

Peer Support Assistant (Volunteer)

Institute for Community Living
09.2016 - 08.2024

Patient Care Assistant

Preferred Home Care of New York
10.2003 - 04.2024

GED -

NYS Department of Education

Personal Care Aide Certificate - Healthcare Management

Preferred Home Care of New York

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