Amanda McConnell
Bayville,Nj
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Friendly's Ice Cream Restaurant
Toms River, Nj
12.2017 - 12.2021
- Assistant General Manager in store 1053 since December 2017, with 10 and a half total years at this location
- Performs day to day tasks to run the restaurant
- Highly knowledgeable in Ecosure and Brand Standard Audit criteria, Scored over 95% with next quarter exemption for the last 2 of 4 EcoSure Audits; with my other scores being very high passing and my first Ecosure as AGM being a score of a 100%
- Schedules employees based on performance and forecasts weekly sales
- Maintains a labor budget of 21% or whatever the budget may be, while still always trying to stay under budget
- Trained in weekly food ordering, truck deliveries, and inventory based off of food cost, forecasted sales and weekly GAP
- Addresses building and maintenance issues
- Opens and closes the restaurant working 10+ hour days
- Fully trained in and works every position
- Can train people for any position
- Manages and oversees a staff of between 20-40 people
- Initiated 'Friendly's Character Nights' in 2015, and have co-created and administered a Facebook page based off of advertising these nights with great success from it
- My store won 2nd place in the 2019 'Scooperbowl'; a company wide competition based on 'recipe accuracy and speed' for the employees to compete against every other store on the East Coast
Bartender
48th FSS Support Squadron USAF
Lakenheath, England
08.2012 - 09.2014
- Drink mixing
- Creating nightly drink specials and recipes
- End of night inventory counts
- Stocking
- Knowledge of local liquor laws
- Keg Tap line cleanings
- Advertising for special events
- Banquet bartending
- Dance club bartending
- Bartender for 'The Band Perry' concert and 'Sinbad's' Comedy show both USO sponsored, Several Air Force Balls, Officers Events and Award Ceremonies held on Base
Bartender/Server Trainer
Applebees
Goldsboro, Nc
11.2009 - 07.2012
- Trained new hire servers
- Waited tables
- Opened/closed the bar
- Trained new bartender hires
- Counted liquor inventory nightly
Education
Diploma -
Central Regional High School
Bayville, Nj06.2008
Skills
- Micros POS Systems
- E-Restaurants payroll
- Inventory computer program
- Employee scheduling
- Microsoft Word
- Excel
- Aloha POS Systems
- Short order cooking
- Menu creation
- Multitasking
- Hospitality
- Customer service
- Social media advertising
- Bartending
- Drink recipe creation
- Assistant General Manager
- Management
- Serving
- Health Department audits
- EcoSure audits
Certification
ServSafe Certified, 12/31/22
Timeline
Assistant General Manager
Friendly's Ice Cream Restaurant
12.2017 - 12.2021
Bartender
48th FSS Support Squadron USAF
08.2012 - 09.2014
Bartender/Server Trainer
Applebees
11.2009 - 07.2012
ServSafe Certified, 12/31/22
Diploma -
Central Regional High School