Amanda McConnell
Bayville,Nj
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Friendly's Ice Cream Restaurant
12.2017 - 12.2021
- Assistant General Manager in store 1053 since December 2017, with 10 and a half total years at this location
- Performs day to day tasks to run the restaurant
- Highly knowledgeable in Ecosure and Brand Standard Audit criteria, Scored over 95% with next quarter exemption for the last 2 of 4 EcoSure Audits; with my other scores being very high passing and my first Ecosure as AGM being a score of a 100%
- Schedules employees based on performance and forecasts weekly sales
- Maintains a labor budget of 21% or whatever the budget may be, while still always trying to stay under budget
- Trained in weekly food ordering, truck deliveries, and inventory based off of food cost, forecasted sales and weekly GAP
- Addresses building and maintenance issues
- Opens and closes the restaurant working 10+ hour days
- Fully trained in and works every position
- Can train people for any position
- Manages and oversees a staff of between 20-40 people
- Initiated 'Friendly's Character Nights' in 2015, and have co-created and administered a Facebook page based off of advertising these nights with great success from it
- My store won 2nd place in the 2019 'Scooperbowl'; a company wide competition based on 'recipe accuracy and speed' for the employees to compete against every other store on the East Coast
Bartender
48th FSS Support Squadron USAF
08.2012 - 09.2014
- Drink mixing
- Creating nightly drink specials and recipes
- End of night inventory counts
- Stocking
- Knowledge of local liquor laws
- Keg Tap line cleanings
- Advertising for special events
- Banquet bartending
- Dance club bartending
- Bartender for 'The Band Perry' concert and 'Sinbad's' Comedy show both USO sponsored, Several Air Force Balls, Officers Events and Award Ceremonies held on Base
Bartender/Server Trainer
Applebees
11.2009 - 07.2012
- Trained new hire servers
- Waited tables
- Opened/closed the bar
- Trained new bartender hires
- Counted liquor inventory nightly
Education
Diploma -
Central Regional High School
Bayville, Nj06.2008
Skills
- Micros POS Systems
- E-Restaurants payroll
- Inventory computer program
- Employee scheduling
- Microsoft Word
- Excel
- Aloha POS Systems
- Short order cooking
- Menu creation
- Multitasking
- Hospitality
- Customer service
- Social media advertising
- Bartending
- Drink recipe creation
- Assistant General Manager
- Management
- Serving
- Health Department audits
- EcoSure audits
Certification
ServSafe Certified, 12/31/22
Timeline
Assistant General Manager
Friendly's Ice Cream Restaurant
12.2017 - 12.2021
Bartender
48th FSS Support Squadron USAF
08.2012 - 09.2014
Bartender/Server Trainer
Applebees
11.2009 - 07.2012
ServSafe Certified, 12/31/22
Diploma -
Central Regional High School
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