Amanda McFadden
Mail Carrier
Ford City,PA
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
10
10
years of professional experience
Work History
Regular Rural Carrier
United States Post Office
11.2017 - Current
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Picked up outgoing mail from letter boxes and in person from customers.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Handled accurate cash payments for postage and incurred fees.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Sorted mail according to order of address appearance for easy access in field.
Order Selector/Fork Lift Operator
Aldi Warehouse
08.2013 - 11.2017
- Acquire riding standing jack, pallets and headset for building orders for delivery to Aldi stores in a fast paced environment.
- Acute listening required over background noise through headset for selection of various boxes of refrigerated and freezer items on pallets.
- Wrapped pallets manually or through machine for stability.
- Delivery of pallets to designated rows and labeling of finished orders.
- Reported instances of safety code violations to management to reduce risk of accidents.
- Replenish fruits, meats, vegetables, dairy products and freezer items for selection.
- Occasional end of duty inventory keeping.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Diploma -
Butler High School
Butler, PA06.2001
CDL -
New Castle School of Trades
New Castle, PA12.2011
Associates - Orthotics And Prosthetics
Median School of Allied Health Careers
Pittsburgh, PA12.2003
Skills
- Mail Delivery
- Incident Reporting
- Postal Regulations Knowledge
- Written and Verbal Communication
- Address Deciphering
- Customer Engagement
- Mail-Sorting and Delivery Sequence
- Address Management System
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Timeline
Regular Rural Carrier
United States Post Office
11.2017 - Current
Order Selector/Fork Lift Operator
Aldi Warehouse
08.2013 - 11.2017
Diploma -
Butler High School
CDL -
New Castle School of Trades
Associates - Orthotics And Prosthetics
Median School of Allied Health Careers