Amanda Medeiros
Bridgeport,CT
Summary
Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs.
Overview
4
4
years of professional experience
Work History
Urban Outfitters Keyholder
Urban Outfitters
10.2024 - Current
- My responsibilities include opening the store, creating breakdowns for associates, handling customer concerns, helping the shipment process, delegating tasks to associates and overall supporting the management team in store responsibilities
- Assisted customers with product inquiries and provided excellent service.
- Maintained accurate cash register operations and handled transactions efficiently.
- Trained new staff on customer service standards and operational procedures.
- Implemented loss prevention strategies to minimize shrinkage and protect assets.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Assisted in general housekeeping to maintain store image.
- Assisted customers with product selection and resolving complaints.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Tracked stock movement to ensure availability of merchandise for customers.
- Collaborated with management to determine key tasks and delegate to staff members.
- Incorporated product knowledge in sales process to maximize sales and sold units.
Kids Coach
The Edge Fitness Clubs
02.2024 - 06.2024
- Set up games for the kids
- Greeted parents and kids when they came in
- Organized and cleaned the room regularly
- Interacted with kids seeing what they wanted to play and tried to get them as active as possible
- Interacted with kids seeing what they wanted to play and tried to get them as active as possible
- Took shifts at other gym's
- Helped the new supervisor get a better understanding of how the room in shelton worked
Hostess
The Sinclair
02.2023 - 12.2023
- Maintained seating charts to optimize station rotations.
- Monitored dining area to track seating availability, service and occupancy.
- Cleaned tables and arranged settings to comply with sanitation requirements.
- Took down reservations
- Answered phones at all times during the shift
- Put in online orders
- Cleaned and organized the hostess stands
- Helped put away stock in the morning when asked to
Primos Pizza
11.2021 - 06.2022
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reviewed new promotions and monitored price changes.
- Processed customer refunds and exchanges according to established guidelines.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
Education
High School Deploma - N/a
Fairchild Wheeler
Bridgeport, CT06.2023
Skills
- Cash Register Operation
- Customer Transactions
- Credits and Refunds
- Inventory Stocking
- Sweeping and Mopping
- Customer Relations
- Cooperative Attitude
- Work Task Prioritization
- Positive Interactions
- Preparing Food Items
- Cashier Abilities
- Stocking and Replenishing
- Bagging and Packaging
- Check Cashing
- Customer Assistance
- Guest Satisfaction
- Cash Drawer Management
- Answering Customer Questions
- Basic Math Functions
- Counter Sanitization
- Shelving Items
- Condiment Refilling
- Table Bussing
- Checkout Station Oversight
- Coupon Redemption
- Food and Beverage Preparation
- Telephone Reception
- Kitchen Sanitization
- Checking Out Customers
- Professional Telephone Etiquette
Timeline
Urban Outfitters Keyholder
Urban Outfitters
10.2024 - Current
Kids Coach
The Edge Fitness Clubs
02.2024 - 06.2024
Hostess
The Sinclair
02.2023 - 12.2023
Primos Pizza
11.2021 - 06.2022
High School Deploma - N/a
Fairchild Wheeler