Amanda Menges
Aurora,CO
Summary
Dynamic Administrative Assistant with a proven track record at Denver Heart, excelling in document preparation and customer service. Adept at developing efficient filing systems and managing electronic health records, I foster strong client relationships while ensuring compliance with regulations. A dedicated team player, I optimize workflows and enhance communication across multidisciplinary teams.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Aurora Internal Medicine Clinic
11.2022 - Current
- Assisted in scheduling and coordinating meetings for staff and management.
- Managed incoming communications, ensuring timely responses to inquiries.
- Supported document preparation, maintaining accuracy and consistency in formatting.
- Organized office supplies inventory, streamlining procurement processes.
Administrative Assistant
Denver Heart
09.2021 - 11.2022
- Developed filing systems to enhance document retrieval efficiency.
- Contributed to team projects by providing administrative support as needed.
- Entered data into databases, ensuring integrity and accuracy of information.
- Assisted with onboarding processes for new employees, facilitating smooth transitions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Medical Assistant
Dispatch Health
03.2020 - 09.2021
- Coordinated patient appointments, ensuring efficient scheduling and timely follow-ups.
- Assisted in clinical procedures, maintaining sterile environments and adhering to safety protocols.
- Administered vaccinations and performed routine lab tests, enhancing patient care quality.
- Managed electronic health records, ensuring accuracy and compliance with regulations.
- Educated patients on treatment plans and preventative care, fostering better health outcomes.
- Collaborated with multidisciplinary teams to streamline patient care workflows and improve efficiency.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Associate of Science - Health Care Administration
Cambridge College
Aurora, CO06-2008
Skills
- Meeting coordination
- Communication management
- Document preparation
- Office supply management
- Filing system development
- Data entry accuracy
- Confidentiality adherence
- Customer service excellence
- Record keeping accuracy
- Patient appointment scheduling
- Clinical procedure assistance
- Electronic health records management
- Patient education strategies
- Multidisciplinary collaboration
- Workflow optimization
- Compliance with regulations
- Customer service
- Data entry
- Administrative support
- Time management
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Critical thinking
- Strong problem solver
- Scheduling
- Professional communication
- Scheduling and calendar management
- Dedicated team player
Timeline
Administrative Assistant
Aurora Internal Medicine Clinic
11.2022 - Current
Administrative Assistant
Denver Heart
09.2021 - 11.2022
Medical Assistant
Dispatch Health
03.2020 - 09.2021
Associate of Science - Health Care Administration
Cambridge College