Amanda Mercado
Bayonne,NJ
Summary
Detail-oriented and motivated Medical Billing and Coding student with a solid understanding of ICD-10, CPT, and HCPCS coding systems, insurance claim processing, and HIPAA regulations. Recognized as a fast learner with excellent problem-solving skills and a strong work ethic. Ready to contribute to a healthcare team with professionalism, efficiency, and a willingness to learn and grow in a dynamic medical environment.
Overview
7
7
years of professional experience
Work History
Personal Care Assistant
Public Partnerships LLC
Jersey City, NJ
10.2024 - Current
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Transported patients to medical, dental, and personal care appointments.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Completed scheduled patient check-ins and progress reports for clients.
Retail Merchandiser
Hallmark Cards & Gifts
Bayonne, NJ
01.2022 - 06.2022
- Handled all aspects of product merchandising within assigned stores.
- Reorganized sales floor to promote sales, displaying high demand products in prime locations.
- Updated store planograms in collaboration with management.
- Used company provided mobile technology to perform basic job functions.
- Created visual displays to showcase products in interactive and engaging way.
Console Monitor
Broadridge Financial Solutions, Financial Solutions
Newark, NJ
08.2018 - 01.2020
- Investigate and prepare reports on accidents, incidents and suspicious activities
- Responsible for responding, evaluating and resolving any event alarms received at the console monitoring station
- Provide assistance to employees in a courteous and professional manner
- Analyzed and determined source of system errors and malfunctions to determine appropriate resolution tactics.
- Maintained logs and records of system security activities and procedures.
- Administrative office responsibilities
Insurance Coordinator
Jersey City Spa Dental
06.2018 - 12.2018
- Validated insurance and advised patients of benefits and coverage.
- Process claims, explanation of benefits, adjustments and statements
- Submitting accurate claims to insurance carriers
- Answering phone system and manage messaging
- Follow-up on insurance claims as needed to assure timely payment
- Detail oriented in taking notes and documentation
Education
Certificate - Medical Billing And Coding
Hudson County Community College
Jersey City, NJSkills
- Leadership
- Organization
- Communication
- Attention to detail
- Office software
References
References available upon request.
Timeline
Personal Care Assistant
Public Partnerships LLC
10.2024 - Current
Retail Merchandiser
Hallmark Cards & Gifts
01.2022 - 06.2022
Console Monitor
Broadridge Financial Solutions, Financial Solutions
08.2018 - 01.2020
Insurance Coordinator
Jersey City Spa Dental
06.2018 - 12.2018
Certificate - Medical Billing And Coding
Hudson County Community College
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