AMANDA MERCIER
Lebanon,TN
Summary
To pursue a career in the field of mental health/social services. Provide psychoeducational assistance to help patients develop effective coping skills for different life situations, triggers, and traumas. By collaborating with teams of practitioners to positively impact patient lives with a comprehensive approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Therapist
Youth Opportunity Investments
Mount Juliet, TN
09.2022 - Current
- Provided psychotherapy services to individuals, couples, and families.
- Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
- Facilitated group therapy sessions for clients with similar issues or diagnoses.
- Maintained accurate records of clinical activity by HIPAA guidelines.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Provided crisis intervention services when needed.
- Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
- Collaborated with multidisciplinary teams to ensure continuity of care for each client.
- Provided psychoeducational on topics such as stress management, anger management, parenting skills.
- Adhered to ethical standards outlined by professional organizations such as APA or ACA.
- Administered various psychological tests, such as the MMPI-2 and Rorschach Inkblot Test, to assess client's psychological functioning.
CLINICAL MENTAL HEALTH INTERN
YOUTH OPPORTUNITY
Mount Juliet, TN
11.2021 - 09.2022
- Crisis Intervention
- Clinical experience under supervision
- Assisted in developing individualized treatment plans for clients.
- Conducted assessments of clients to determine their mental health needs and goals.
- Collaborated with other professionals to ensure comprehensive care for clients.
- Conducted group therapy sessions focused on problem-solving techniques and coping skills.
- Monitored the progress of clients using standardized measures, such as the Beck Depression Inventory.
- Attended clinical team meetings to discuss cases and collaborate on best practices for treatment planning.
- Maintained confidentiality of records relating to clients' treatment.
- Referred patients or clients to community resources or specialists.
SAFETY AND SECURITY SPECIALIST
YOUTH OPPORTUNITY
Mount Juliet, TN
04.2021 - 09.2022
- Providing external controls necessary to ensure safety and security, Safety & Security Specialists guide and teach youth the internal controls needed to live responsibly
- Assessed company operations for compliance with safety standards.
- Assist and promote activity planning and completion by the assigned group of youths
- Report any acts, incidents, or conditions that reflect the possibility of inappropriate youth-to-youth or staff-to-youth relationships.
- Coordinated with other departments to ensure efficient workflow processes.
- Participated in ongoing training and compliance activities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
DISABILITY EXAMINER
DISABILITY DETERMINATION
Nashville, TN
04.2020 - 11.2021
- Responsible for reviewing and analyzing all information received in a Social Security Disability claim
- Analyzing records to determine the validity and severity of a disability
- Determine the length of Social Security Disability benefits that claimants are approved to receive, such as a specific length of benefits or permanent disability.
- Reviewed and evaluated medical evidence to determine the claimant's eligibility for disability benefits.
- Verified accuracy of records by reviewing documents such as Social Security Administration forms, medical reports, and tax returns.
- Created detailed reports summarizing findings from each case review.
PSYCHIATRIC TECHNICIAN
STATE OF TENNESSEE (MIDDLE TENNESSEE MENTAL HEALTH INSTITUTE)
Nashville, TN
07.2019 - 05.2020
- Examine patients to assess general physical condition
- Perform clerical work in medical settings and record patient medical histories.
- Train or instruct new employees on procedures to follow with psychiatric patients.
- Operate diagnostic or therapeutic medical instruments or equipment
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Handled vital sign monitoring.
- Multi-tasking and prioritizing hospital and patient needs.
- Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team.
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
DIRECT SUPPORT ASSOCIATE
FOREST CITY, IA (MOSAIC)
Forest City, IA
03.2016 - 05.2019
- Provided a life of possibilities for people with intellectual disabilities.
- Assisted the clients with daily routines.
- Handling complaints, settling disputes, and resolving grievances and conflicts.
- Quick ability to notice differences in behavior.
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Provided direct support to clients with intellectual and physical disabilities, including assistance with daily living activities.
- Organized recreational activities such as games, sports events and field trips.
- Transported individuals served safely from one location to another using agency vehicles.
YOUTH COUNSELOR
ESTHERVILLE IA, FOREST RIDGE
Estherville, IA
05.2018 - 01.2019
- Prepared clients to lead responsible and fulfilling lives
- Providing mentoring, education, and living support within a safe, structured environment
- Actively sought out innovative approaches to working with challenging youth populations.
- Advocated on behalf of clients when necessary to ensure proper access to services they need.
- Enforced rules and modeled positive behaviors
- Lead activity and counseling groups.
- Facilitated psychoeducational workshops on topics such as anger management, communication skills, and problem-solving.
- Provided crisis intervention services in emergencies.
Education
Master of Science - Mental Health Counseling
TENNESSEE STATE UNIVERSITY
Nashville, TN08.2022
Bachelor of Arts -
WALDORF UNIVERSITY
Forest City, IA05.2019
Bachelor of Arts -
VALENCIA COMMUNITY COLLEGE
Orlando, FL05.2015
High School Diploma -
Oak Ridge High School
Orlando, FL05-2014
Skills
- Proficient in Word and PowerPoint; Familiar with Outlook and Excel
- Perseverance and Motivation
- Outstanding People Skills
- Negotiation and Persuasion
- Languages: Fluent in Haitian-Creole and English; Intermediate Spanish and French
- Emotional Intelligence
- Client Scheduling
- Client Goal Planning
- Group Sessions
- Clinical Reporting
- Crisis Assessment
- Written And Verbal Communication
- Empathy
- Conflict Management
- Experienced In Psychoanalytic Psychotherapy
- One-On-One Counseling
- Disorder Diagnosis
- Developing Client Trust
Military Experience
- National Guard, Unit Supply Specialist, 04/2017- 05/2023
- Army Reserves, 08/2015-04/2017
Activities
- Waldorf University Psychology Club (Fall 2018- Spring 2019)
- Women's Wrestling Scholarship (Fall 2016- Spring 2019)
- Florida Girl's State Wrestling 6th Place (Spring 2014)
- Varsity Volleyball (2013-2014)
References
PROFESSIONAL REFERENCES: (AVAILABLE UPON REQUEST)
Certification
- Completed Week 1 of 2 EMRD Training.
- Trained/Certified in TF-CBT.
- Completed Supervision hours. Completing signatures to register for Licensing.
Languages
Haitian Creole
Professional
Spanish
Elementary
French
Elementary
Accomplishments
- Bridges to Success Scholarship (Summer 2014- Spring 2015)
- Honorable Discharge (8 years).
- First Generation Graduate
- Youth Mentor
- Disability Advocate
Affiliations
- Collegiate Women's Wrestling
- Volleyball
Timeline
Therapist
Youth Opportunity Investments
09.2022 - Current
CLINICAL MENTAL HEALTH INTERN
YOUTH OPPORTUNITY
11.2021 - 09.2022
SAFETY AND SECURITY SPECIALIST
YOUTH OPPORTUNITY
04.2021 - 09.2022
DISABILITY EXAMINER
DISABILITY DETERMINATION
04.2020 - 11.2021
PSYCHIATRIC TECHNICIAN
STATE OF TENNESSEE (MIDDLE TENNESSEE MENTAL HEALTH INSTITUTE)
07.2019 - 05.2020
YOUTH COUNSELOR
ESTHERVILLE IA, FOREST RIDGE
05.2018 - 01.2019
DIRECT SUPPORT ASSOCIATE
FOREST CITY, IA (MOSAIC)
03.2016 - 05.2019
Master of Science - Mental Health Counseling
TENNESSEE STATE UNIVERSITY
Bachelor of Arts -
WALDORF UNIVERSITY
Bachelor of Arts -
VALENCIA COMMUNITY COLLEGE
High School Diploma -
Oak Ridge High School