Amanda Meyer
4672 Newton Dr Las Vegas
Overview
11
11
years of professional experience
Work History
Server
1228 Main by Wolfgang Puck
11.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Worked with TOAST POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Carried out professional service, retaining polite and friendly approach at all times.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Used knowledge of beer, wine and spirits to make informed recommendations to customers.
- Mixed cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Used slow periods to restock supplies, ice, trays, and service stations.
Lead Dolphin Care Specialist
Mirage
05.2015 - 06.2023
- Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
- Regularly assessed progress and provided feedback to support continued development.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of animal care.
- Enhanced guest satisfaction by providing exceptional service and anticipating their needs.
Server
Red Lobster
05.2013 - 05.2015
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
General Education
Riverside Community College
Norco CAExotic Animal Training And Management
Moorpark College
Moorpark CASkills
- Food Handler Certificate
- TAM Card
Timeline
Server
1228 Main by Wolfgang Puck
11.2023 - Current
Lead Dolphin Care Specialist
Mirage
05.2015 - 06.2023
Server
Red Lobster
05.2013 - 05.2015
General Education
Riverside Community College
Exotic Animal Training And Management
Moorpark College