Amanda Michal
Armada ,MI
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.
Overview
7
7
years of professional experience
Work History
Pizza Delivery Driver
Passport Pizza
New Haven, MI
05.2021 - 09.2021
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel and company.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
Farm Hand
Lauren Clinton
Armada, MI
04.2014 - 10.2017
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Removed rocks and prepared soil for planting.
- Identified weeds, pests and plants to determine application and selection of fertilizers and pesticides.
- Inspected fields for crop condition and disease.
- Tended to crops such as fruit trees, vegetable plants, medicinal plants and herbs.
Education
Diploma -
05.2021
Skills
- Scheduling
- Cash Handling
- Point of Sale Systems
- Customer Complaint Resolution
- Health and Safety Standards
- Product Knowledge
- Cash Register Operation
- Payment Collection
- Relationship building
- Phone orders
- Good listening skills
- Compassion
- Food Safety
- Teambuilding
- Multitasking abilities
Timeline
Pizza Delivery Driver - Passport Pizza
05.2021 - 09.2021
Farm Hand - Lauren Clinton
04.2014 - 10.2017
Armada High School - Diploma,
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