AMANDA-MICHELLE LEEANN COWAN
Gorilla Geeks, Pittsburg State University
Pittsburg,KS
1
Certification
4
years of professional experience
Data Science & Information Systems student with hands-on IT support experience and a background in data analytics, SQL, Excel, customer service, and business process problem-solving. Seeking a Summer 2027 internship in data analytics, business analytics, information systems, or technology operations.
Work History
Student Support Specialist
4 Months- Provide front-line technology support by assisting users with software, account, and computer-related issues.
- Troubleshoot common technical problems, communicate solutions clearly, and document or escalate issues when needed.
- Support workstation setup and computer imaging activities while working within university IT procedures.
Sales Associate
7 Months- Processed customer transactions and returns, resolved concerns, and supported merchandise handling and store procedures.
Senior Guest Advisor
11 Months- Assisted customers with purchases and recommendations, processed transactions, and supported promotions and merchandising.
Education
Bachelor of Business Administration (BBA) - Data Science & Information Systems
- Expected May 2028
- GPA: 3.778
Skills
SQL / Relational Databases (coursework)
Excel
Tableau
Python (basic)
Data Visualization & Dashboards
Business Process Analysis
Microsoft Word & PowerPoint
Accomplishments
- Kansas DataFest 2026 — team report writer; contributed to analysis and communication of project findings.
- Phi Theta Kappa member; President's Honor Roll, Fall 2024.
Certification
Data Analytics Certificate, Butler Community College, 2025.
ACADEMIC & PROFESSIONAL HIGHLIGHTS
- Kansas DataFest 2026 — team report writer; contributed to analysis and communication of project findings.
- Phi Theta Kappa member; President's Honor Roll, Fall 2024.
Awards
Phi Theta Kappa member; President's Honor Roll, Fall 2024.
Timeline
Student Support Specialist
Gorilla Geeks, Pittsburg State University
05.2026 - CurrentRead More
Sales Associate
Dollar General
10.2025 - 05.2026Read More
Senior Guest Advisor
GameStop
01.2023 - 12.2023Read More
Pittsburg State University
Bachelor of Business Administration (BBA) from Data Science & Information Systems
Read More