Amanda Miller
Honolulu
Summary
Experience delivering patient care, customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, cash handling, scheduling, data entry and database administration.
Overview
1
1
Certification
Work History
Ophthalmic Technologist
Retina Associates Of Cleveland
Canton, OH
2018 - 2019
- Conducted comprehensive patient eye assessments using advanced diagnostic equipment.
- Assisted in administering retinal imaging and OCT procedures to support clinical evaluations.
- Maintained accurate patient records in electronic health systems, ensuring data integrity and confidentiality.
- Trained new staff on equipment usage and clinic protocols, enhancing team efficiency and service quality.
- Conducted diagnostic tests for early detection of eye diseases, enabling timely interventions to preserve vision.
Sales Associate
Defense Commissary Agency, DECA
Shaw AFB, SC
2010 - 2011
- Processed transactions efficiently using point-of-sale systems, ensuring accurate billing and customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Receptionist
Thomas & Associates DDS
North Canton, OH
2007 - 2009
- Greeted patients and managed front desk operations to enhance visitor experience.
- Verified patient information and insurance details for accurate record-keeping and billing processes.
- Assisted in maintaining office inventory, ensuring necessary supplies were always available for operations.
- Processed patient payments efficiently, maintaining accuracy in financial transactions and receipts.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Ophthalmic Assistant - Ophthalmology
Stark State College of Technology
Canton, OH05-2019
High School Diploma -
Jackson High School
Massillon, OH05-2008
Skills
- Electronic medical records
- Customer service
- Time management skills
- Cash handling
- Organization skills
- Data entry
Certification
- JCAHPO Certified Ophthalmic Assistant
- JCAHPO Certified Ophthalmic Scribe
Timeline
Ophthalmic Technologist
Retina Associates Of Cleveland
2018 - 2019
Sales Associate
Defense Commissary Agency, DECA
2010 - 2011
Receptionist
Thomas & Associates DDS
2007 - 2009
Ophthalmic Assistant - Ophthalmology
Stark State College of Technology
High School Diploma -
Jackson High School