Summary
Overview
Work History
Education
Skills
Timeline
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Kinley Schuler

New Albany,IN

Summary

Dynamic professional skilled in patient care and exceptional customer service. Talented in handling both the medical and administrative end of facility work. Demonstrates the ability to quickly adapt, work collaboratively, and drive operational improvements, contributing to increased efficiency and patient satisfaction.

Overview

13
13
years of professional experience

Work History

Ophthalmic Technologist

Eye Specialists of Indiana
08.2022 - Current


  • Assisted Ophthalmologists/Optometrists in treating patients with various visual conditions.
  • Conducted diagnostic tests for early detection of eye diseases, enabling timely interventions to preserve vision.
  • Conducted thorough reviews of surgical plans and patient charts to prepare accurate patient paperwork.
  • Administer A-scan and B-scan biometry, Topography, and Optical Coherence Tomography to collect patient data.
  • Provided exceptional patient care by welcoming visitors warmly and offering immediate assistance.

Certified Nursing Assistant

Baptist Health Floyd
08.2016 - 08.2022

Taking care of surgical patients preoperatively and postoperatively, including the following:

  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Properly prep, clip, and clean each patient for their particular procedure.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Performs 12 lead EKGs
  • Assembles patients medical records and maintains proper order of records within each chart.
  • Greeted patients warmly and Interpreted and explained medical instructions to patients and family members.
  • · Stay attentive to patient needs by quickly answering call lights and responding to requests.
  • Performed secretarial duties and assisted with scheduling surgeries.
  • CPR AED certified .

Bank Teller

PNC Bank
10.2018 - 06.2019
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.

Front Desk Manager

Cardinal Wings Aviation
10.2016 - 10.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected payments, processed transactions, and invoiced customers.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Assisted in coordination of company events, contributing to successful and well-organized functions.

Administrative Assistant

Wooten Enterprises
01.2013 - 10.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Handling office tasks, such as filing, generating reports and presentations, and setting up meetings.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Responsible for invoice creation, processing payments, and payroll.
  • Coordinate inventory orders, office supplies, and day-to-day delivery scheduling.

Certified Nursing Assistant

Norton Clark Hospital
01.2012 - 01.2016
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Adhered to all safety guidelines, hospital protocols, and regulations.

Education

Associates Degree - General Studies

Ivy Tech Community College
Sellersburg, IN
06.2016

Skills

  • Electronic Medical Records
  • Customer Service
  • Administrative Skills
  • Skilled in Microsoft Word, Excel, Office and Epic
  • Fast Learner
  • Ability to work as a team

Timeline

Ophthalmic Technologist

Eye Specialists of Indiana
08.2022 - Current

Bank Teller

PNC Bank
10.2018 - 06.2019

Front Desk Manager

Cardinal Wings Aviation
10.2016 - 10.2018

Certified Nursing Assistant

Baptist Health Floyd
08.2016 - 08.2022

Administrative Assistant

Wooten Enterprises
01.2013 - 10.2016

Certified Nursing Assistant

Norton Clark Hospital
01.2012 - 01.2016

Associates Degree - General Studies

Ivy Tech Community College
Kinley Schuler