Amanda Montiel
Manorville,NY
Summary
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
7
7
years of professional experience
Work History
Team Lead
Chick-fil-A Inc
Port Jefferson Station, NY
04.2025 - Current
- Led BOH team employees during high-volume shifts, ensuring fast, accurate food preparation and adherence to Chick-fil-A quality and safety standards.
- Collaborated closely with Spanish-speaking team members, using basic Spanish and clear communication to maintain smooth operations and strong team cohesion.
- Trained and supervised new kitchen staff, improving prep speed and food safety compliance while reducing errors and waste.
Assistant Field Hockey Coach
D’Youville University
Buffalo, NY
08.2024 - 01.2025
- Design and implement practice plans, game strategies, and training sessions that promote skill development and team cohesion.
- Maintain open lines of communication with athletes, parents, and school administration regarding team expectations, schedules, and individual progress.
Front Desk Receptionist
Meeting House Lane Medical Practice
Hampton Bays, NY
05.2024 - 08.2024
- Manage patient appointments, including scheduling, rescheduling, and cancellations, using the electronic health record (EHR) system.
- Collect and verify patient information, including demographics and insurance details, ensuring all records are accurate and up-to-date.
- Collaborate with healthcare providers and staff to ensure smooth patient flow and efficient office operations.
Office Assistant
Decorative Construction Inc
Bohemia, NY
12.2019 - 07.2024
- Responsible for facilitating communications within an office setting and fielding interactions with clients.
- Answered and redirected phone calls, filed, scheduled meetings and entered data with accounts payable and accounts receivable through QuickBooks.
Cashier Specialist
Gap Factory
Riverhead, NY
04.2018 - 01.2022
- I maintained a clean store environment, organized inventory and curated displays of rotating seasonal clothing and accessories.
- I anticipated customers needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
- I meticulously handled POS system transactions include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
Education
BBA - Management, Minor in Criminal Justice, Specialization in Human Resources
Adelphi University
Garden City, NY05.2024
Skills
- Detail-oriented approach
- Proficient in Microsoft Office
- Coaching individuals
- Effective conflict resolution
- Effective communication skills
- Analytical problem-solving
Accomplishments
- Completed Ironman 70.3, Augusta, Maine — July 2025
- American Red Cross CPR / First Aid Certified — 2024
- Dean’s List (4 semesters) — Adelphi University
Timeline
Team Lead
Chick-fil-A Inc
04.2025 - Current
Assistant Field Hockey Coach
D’Youville University
08.2024 - 01.2025
Front Desk Receptionist
Meeting House Lane Medical Practice
05.2024 - 08.2024
Office Assistant
Decorative Construction Inc
12.2019 - 07.2024
Cashier Specialist
Gap Factory
04.2018 - 01.2022
BBA - Management, Minor in Criminal Justice, Specialization in Human Resources
Adelphi University