Amanda Morales
Gresham
Summary
Dynamic professional with a proven track record at KeyBank, enhancing customer satisfaction through exceptional service and tailored financial solutions. Skilled in relationship building and financial advising, adept at fostering client trust and increasing business. Demonstrates a positive attitude and attention to detail, driving success in banking and retail management.
Overview
9
9
years of professional experience
Work History
Personal Banker
KeyBank
05.2022 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Assistant Store Manager
Torrid Clothing Store
09.2021 - 04.2022
Store Manager
Spirit Halloween LLC
08.2021 - 12.2021
E-Commerce Specialist
Fred Meyer Stores
11.2015 - 04.2021
Education
Associate Of Business Administration - Business
Mt. Hood Community College
Gresham, ORSkills
- Relationship building
- Customer service
- Positive attitude
- Cash handling
- Attention to detail
- Sales expertise
- Interpersonal skills
- Banking
- Financial advising
- Financial services
- Financial advisement
- Accounting and finance
Timeline
Personal Banker
KeyBank
05.2022 - Current
Assistant Store Manager
Torrid Clothing Store
09.2021 - 04.2022
Store Manager
Spirit Halloween LLC
08.2021 - 12.2021
E-Commerce Specialist
Fred Meyer Stores
11.2015 - 04.2021
Associate Of Business Administration - Business
Mt. Hood Community College
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