Amanda Moroch
Hopewell Junction
Summary
Dedicated and compassionate graduate with a Bachelor of Arts in Communication Disorders seeking admission to a Doctor of Audiology (Au.D.) program to advance my knowledge of hearing science, diagnostic assessment, and patient-centered care. Committed to improving quality of life for individuals with hearing and balance disorders through evidence-based practice and clinical excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Smoothie King
03.2025 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Built relationships with customers and managed accounts to drive revenue and profit
Substitute Teacher
Beacon School District
01.2024 - 05.2024
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Host
Chili's Restaurant
03.2023 - 04.2025
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Arts - Communication Disorders
SUNY College At New Paltz
New Paltz, NY12-2025
Skills
- Research Methods
- HIPAA Knowledge
- Patient Counseling
- Team leadership
Accomplishments
Completed 25 hours of guided observation hours through the State University of New York at New Paltz, Communication Disorders Department, in accordance with ASHA 2020 Standards V-C and V-E
Certification
- (Clinical Competence in Speech-Language Pathology Training )- [Spring, 2024]
Languages
American Sign Langauge
Limited Working
Timeline
Shift Manager
Smoothie King
03.2025 - Current
Substitute Teacher
Beacon School District
01.2024 - 05.2024
Host
Chili's Restaurant
03.2023 - 04.2025
Bachelor of Arts - Communication Disorders
SUNY College At New Paltz