Mikayla Bowman
Springdale,AR
Summary
Proactive professional with strong communication and conflict resolution skills. Known for effectively handling customer complaints and training new employees, dedicated to driving operational excellence and team motivation. Devoted learner who is eager to gain experience in a variety of fields.
Overview
5
5
years of professional experience
Work History
Shift Lead
Saiwok
Rogers, Arkansas
06.2021 - Current
- Supervised team members during busy shifts, ensuring operational efficiency and customer satisfaction.
- Trained new employees on company policies and daily procedures, facilitating quick adaptation to team standards.
- Enforced safety protocols to promote a secure work environment for all employees.
- Handled customer inquiries and resolved complaints, enhancing customer experience and loyalty.
- Coordinated inventory management to maintain stock levels and product quality.
Education
Bachelor of Arts - Psychology
University of Arkansas
Fayetteville, AR05-2025
Skills
- Team leadership
- Employee training
- Customer service
- Conflict resolution
- Inventory management
- Data analysis
- Psychological assessment
- Research methods
- Communication skills
- Guest service
- Team motivation
- Role modeling
- Interpersonal relations
- Verbal and written communication
- Creative problem solving
References
References available upon request.
Timeline
Shift Lead
Saiwok
06.2021 - Current
Bachelor of Arts - Psychology
University of Arkansas