Amanda Murphy
Leesburg,Fl
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant
Advent Health Primary Care Network
Tavares
06.2022 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Medical Receptionist
Advent Health Medical Group
10.2020 - Current
- Check-in, check-out, Verify Insurance’s EOB.....
Environmental Services Tech
Advent Health Waterman
09.2019 - 10.2020
- Clean O.R. Surgical -Patient Area- Customer Service
Seasonal Customer Service Representative
General Dynamics
Hattiesburg, USA
06.2015 - 03.2016
- Company Overview: Hattiesburg MS
- Worked in call center, met the needs of consumers, enrolled consumers in insurance plans.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Dietary aide/ housekeeper
Lamar Health Care and Rehabilitation Center
04.2013 - 09.2014
- Prepared meals for residents, cleaned facility
Education
Certification - Medical Assistant
Valencia College
Kissimmee, Fl06-2022
Diploma - Computerized Office Specialist/Medical Office Administration
Antonelli College
Hattiesburg, MSBLS, First Aid
AHA
Skills
- Compassionate caregiver
- Task prioritization
- EKG set up and monitoring
- Insurance authorizations
- First aid certified
- Basic life support
- Immunizations
- Medical Law and Ethics
- Continuous improvement
- Heartsaver first aid
- CPR
- Problem-solving aptitude
- Phlebotomy techniques
- Coordinating drug refills
References
Available upon request
Honors And Awards
- Most outstanding medical coding student
- Many certificates of Academic merit awards of 4.0 gpa
- Student Ambassador
- Member of Allied Health Club
- Honors Graduate
Timeline
Certified Medical Assistant
Advent Health Primary Care Network
06.2022 - Current
Medical Receptionist
Advent Health Medical Group
10.2020 - Current
Environmental Services Tech
Advent Health Waterman
09.2019 - 10.2020
Seasonal Customer Service Representative
General Dynamics
06.2015 - 03.2016
Dietary aide/ housekeeper
Lamar Health Care and Rehabilitation Center
04.2013 - 09.2014
Certification - Medical Assistant
Valencia College
Diploma - Computerized Office Specialist/Medical Office Administration
Antonelli College
BLS, First Aid
AHA
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