Summary
Overview
Work History
Education
Skills
Anything to do with the arts and animals.
Timeline
Generic

Amanda Nance

New Albany,IN

Summary

I spent twenty years in Emergency Medical Services and firefighting. I suffered an injury and an illness. I became a stay-at-home mom, and volunteered for several animal rescue organizations. I am now ready to re-enter the work force.

Overview

26
26
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
07.2022 - 09.2024
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Monitored food inventory and supplies to prevent waste.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Safeguarded employee safety by enforcing strict adherence to company health protocols and providing regular training in food handling best practices.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

EMD Certified Dispatcher

Yellow Ambulance
05.2016 - 08.2018

I had to take incoming calls for both emergency and non-emergency ambulance transport. Kept track of trucks. Dispatched runs. Both emergency and non-emergency runs.

Advanced EMT/Fire Fighter

Crawford County EMS
12.2014 - 05.2016

Provide patientt care and transport for patients.

Advanced EMT/Fire Fighter

Sellersburg Volunteer Fire Department
09.2004 - 12.2014

Provided patient care and transport for patients. Fire suppression.

EMT

Yellow Ambulance
06.1998 - 09.2004

Provide patient care and transport.

Education

No Degree -

Sullivan University
Louisville, KY

High School Diploma -

Seneca High School
Louisville, KY
05.1997

Skills

  • Cross-Departmental Teamwork
  • Information Security
  • Radio Frequencies Monitoring
  • Basic Life Support Knowledge
  • Ems Dispatch
  • Information Relay
  • Information Intake
  • Data Entry
  • Law Enforcement Collaboration

Anything to do with the arts and animals.

I enjoy drawing, painting, and working with crafts. I enjoy music. I have a passion for animals, both domestic and exotic.

Timeline

Barista Shift Supervisor

Starbucks
07.2022 - 09.2024

EMD Certified Dispatcher

Yellow Ambulance
05.2016 - 08.2018

Advanced EMT/Fire Fighter

Crawford County EMS
12.2014 - 05.2016

Advanced EMT/Fire Fighter

Sellersburg Volunteer Fire Department
09.2004 - 12.2014

EMT

Yellow Ambulance
06.1998 - 09.2004

No Degree -

Sullivan University

High School Diploma -

Seneca High School
Amanda Nance