Amanda Negreros
Los Angeles,CA
Summary
Service-oriented Concierge rings proven history of facilitating guest satisfaction in hospitality roles. Responds to guest requests and complaints with immediate information and resolutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Concierge
Pavilion On Pico Healthcare Center
11.2023 - 03.2026
- Front desk work
- Shipping & Receiving
- Monitoring security cameras
- Entered work orders for housekeeping, pest control and maintenance issues.
- Operating censored doors
- Copies & faxing
- Customer service over the phone & in person
- Covering shift
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Directed incoming calls and messages to appropriate staff or residents.
- Answered guest questions regarding local area, facilities and amenities.
- Maintained guest privacy and building reputation by keeping information confidential.
- Handled mail and package deliveries, keeping items secure.
Education
High School Diploma - undefined
Hollywood High School
Los Angeles, CA06.2007
Skills
Bilingual
Interpretation and Translation Services
Windows
Office Support
Package Shipping
Mail Receiving and Delivery
Calendar and Scheduling Software
Amenities Information
Clear Communication
Safety Procedures
Training and Mentoring
Timeline
Concierge
Pavilion On Pico Healthcare Center
11.2023 - 03.2026
High School Diploma - undefined
Hollywood High School