Amanda Neutzling
Columbus,Ohio
Summary
Experienced Veterinary Professional with clinical and operational skill set seeking an operations management role to apply strong leadership, communication, and problem-solving skills to successfully drive key performance indicators and process improvement. Passionate about organizational development, team building, and inventory management
Professional operations leader with proven track record in optimizing regional processes and driving efficiency. Skilled in strategic planning, logistics management, and resource allocation. Strong focus on team collaboration and adaptability, ensuring seamless operations and consistent achievement of targets. Reliable, results-driven, and adept at navigating dynamic environments.
Overview
17
17
years of professional experience
Work History
Regional Operations Manager
Medvet
04.2022 - Current
- Direct oversight of multiple emergency and specialty veterinary hospitals
- Daily ordering and receiving hospital medical supplies and pharmaceuticals
- Inventory management
- Equipment repairs
- Budgeting and forecasting
- Patient transport
- Team management and development
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Sr. Operations Technician
Medvet Columbus & Medvet Hilliard
09.2016 - 04.2022
- Completing daily hospitals orders
- Cycle counting
- Managing & facilitating equipment repairs
- Receiving inventory into hospital management system and approving invoices
- Daily audits of controlled substances
- Hospital communications around significant backorders and supply updates
- Conducted regular risk assessments to proactively address potential issues before they escalated into major problems.
Client Service Representative
Medvet Hilliard
12.2014 - 09.2016
- Scheduling appointments
- Greeting clients
- Managing multiple phone lines
- Taking payments
- Managing daily cash balances & completing weekly bank deposits
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
Registered Veterinary Technician
10.2008 - 12.2014
- Surgical Preparation & doctor assistance
- Anesthesia Monitoring
- Blood draws
- Client Education & communication
- Radiography
- Patient Nursing
Education
Associate of Applied Science -
Bradford- Vet Tech Institute
Columbus, Ohio06.2009
Skills
- Project coordination
- Clear communication skills
- Strong organizational abilities
- Multitasking in high-pressure environments
- Effective inventory control
- Analytical problem solving
- Excellent interpersonal skills
- Operational efficiency
- Forecasting
- Key performance indicators
- Asset management
- Expense tracking
- Budgets
- Teamwork and collaboration
- Relationship building
Personal Information
Title: RVT, Operations Manager
Timeline
Regional Operations Manager
Medvet
04.2022 - Current
Sr. Operations Technician
Medvet Columbus & Medvet Hilliard
09.2016 - 04.2022
Client Service Representative
Medvet Hilliard
12.2014 - 09.2016
Registered Veterinary Technician
10.2008 - 12.2014
Associate of Applied Science -
Bradford- Vet Tech Institute
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