AMANDA NOLDEN-MARSHALL
Tucson,AZ
Summary
Experienced customer service professional with over 15 years of success in client-facing roles across retail, medical aesthetics, and the beauty industry. Recognized for delivering exceptional client experiences, driving sales, managing teams, and maintaining detailed records. Adept at working independently, communicating effectively, and building long-term customer relationships. Currently re-entering the workforce after a dedicated period as a full-time parent and seeking a remote customer service position where I can bring my expertise to a dynamic team.
Overview
19
19
years of professional experience
Work History
Stay-at-Home Parent
10.2021 - Current
- Managed household operations including scheduling, budgeting, and daily logistics
- Developed and maintained strong multitasking, time management, and organizational skills
- Oversaw virtual learning and educational activities during school closures
- Continued personal and professional development, preparing for return to customer service roles
Front Desk / Medical Assistant
Specialists in Dermatology
02.2018 - 10.2021
- Managed patient check-ins/outs, appointment scheduling, and multi-line phone systems
- Educated patients on skincare products and provided recommendations
- Assisted providers with skin cancer treatments, rooming patients, and charting medical records
- Maintained high standards of patient care and confidentiality
- Regularly communicated with doctors, PAs, and NPs to coordinate care
Regional Makeup Artist
L’Oréal / Shiseido (YSL, Armani, NARS)
03.2016 - 08.2021
- Delivered personalized makeup applications and skincare education to clients
- Maintained organized, fully-stocked product stations
- Attended frequent product trainings to stay up to date on brand innovations
Front Desk Coordinator
Facial Artistry & Aesthetics
03.2020 - 01.2021
- Booked appointments and managed front desk responsibilities in a busy aesthetic office
- Participated in ongoing skincare and laser treatment training
- Assisted with photography and patient records
- Provided product recommendations and handled sales
Area Manager / Beauty Advisor
Dillard’s
10.2006 - 02.2016
- Built a loyal client base through skincare consultations and follow-up care
- Managed inventory, sales goals, floor plans, and team schedules
- Oversaw hiring and training for new employees
- Maintained direct communication with corporate buyers and store leadership
- Coordinated events and led teams to meet department targets
Education
Cosmetology License - undefined
Empire Beauty School
Tucson, AZ01.2007
High School - undefined
Flowing Wells High School
Tucson, AZ01.2006
Skills
- Customer Service & Client Retention
- Remote Communication (Phone, Email, Chat)
- Appointment Scheduling & Office Coordination
- Product Knowledge & Sales
- CRM & Inventory Management
- Microsoft Office, Email Systems, and POS
- Strong Attention to Detail & Problem Solving
- Team Leadership & Staff Training
Timeline
Stay-at-Home Parent
10.2021 - Current
Front Desk Coordinator
Facial Artistry & Aesthetics
03.2020 - 01.2021
Front Desk / Medical Assistant
Specialists in Dermatology
02.2018 - 10.2021
Regional Makeup Artist
L’Oréal / Shiseido (YSL, Armani, NARS)
03.2016 - 08.2021
Area Manager / Beauty Advisor
Dillard’s
10.2006 - 02.2016
Cosmetology License - undefined
Empire Beauty School
High School - undefined
Flowing Wells High School
Similar Profiles
Shannon GattoShannon Gatto
Homemaker at Stay at Home Parent/In Home Daycare ProviderHomemaker at Stay at Home Parent/In Home Daycare Provider
REBECCA MARTINEZREBECCA MARTINEZ
Stay at Home Parent at Stay at Home ParentStay at Home Parent at Stay at Home Parent
Yanne SpryYanne Spry
NA at Stay at Home ParentNA at Stay at Home Parent