Amanda Noriega
Elkins Park,PA
Summary
Dynamic sales and customer service professional with a proven track record at Vector Marketing Company. Skilled in upselling and strategic planning, adept at fostering customer loyalty and exceeding sales targets. Demonstrates exceptional problem-solving abilities and a commitment to excellence in hospitality, ensuring customer satisfaction and repeat business. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
Work History
Sales Associate
Vector Marketing Company
Bensalem, PA
10.2020 - 12.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
Waitress
Aston Diner
Aston, PA
10.2024 - 11.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Waitress
Dennys Corp
Folcroft, PA
02.2018 - 08.2019
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Early Childhood Education
Delaware County Community College
Media, PA09-2011
High School Diploma -
Venus Beauty Academy
AstonSkills
- Upselling
- Retail loss prevention
- Promotional support
- Prospecting and telemarketing
- Complex Problem-solving
- Strategic planning
- Sales training
- Policy and procedure adherence
- Hospitality and accommodation
- Exchange coordination
Affiliations
- I am a very outgoing and energetic individual.
- Mother of 3
- homemaker
- very nurturing individual
Timeline
Waitress
Aston Diner
10.2024 - 11.2024
Sales Associate
Vector Marketing Company
10.2020 - 12.2024
Waitress
Dennys Corp
02.2018 - 08.2019
Early Childhood Education
Delaware County Community College
High School Diploma -
Venus Beauty Academy