Amanda North
Nursing
Fairbanks,AK
Summary
Dynamic and dedicated professional with over 10 years of experience in the behavioral health industry, recognized for exceptional teamwork and a commitment to enhancing patient care. Proven ability to navigate complex challenges while delivering compassionate support and effective solutions. Consistently commended for contributions that foster a collaborative environment and drive positive outcomes. Seeking to leverage extensive expertise in a role prioritizing both individual and community well-being in Florida or the surrounding area.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Behaverial Heath Technician
Cintrex
Fort Lauderdale, FL
08.2025 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
BehaviorHealth Technician
Kandela Behavioral Health
Boca Raton, FL
07.2025 - Current
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Enhanced the quality of care for patients with autism spectrum disorders through the development and implementation of tailored treatment plans.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
- Developed visual schedules and other supports for clients requiring additional structure during daily activities, increasing independence levels over time.
- Conducted client rounds to check on residents.
- Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
- Facilitated on-site activities, support groups, and outings for clients.
- Improved patient outcomes by implementing evidence-based behavioral modification techniques.
- Searched resident belongings prior to and during stays.
- Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
- Taught clients how to complete basic household chores and prepare food.
- Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
- Collaborated with interdisciplinary teams to create comprehensive and individualized care plans for each patient.
- Facilitated skill-building groups aimed at improving social functioning among patients struggling with interpersonal difficulties.
Medical Support Assistant (MSA)
Veterans Affairs
Fairbanks, AK
12.2022 - 03.2024
- Scheduling patient appointments.
- Maintaining patient confidentiality.
- Collects and records clinical data from physicians.
- Verification of insurance policies.
- Case management.
- Nursing Assistant.
Emergency Medical Technician II
Fairbanks Memorial Hospitals
Fairbanks, AK
07.2017 - 11.2022
- Works with and assists physicians and nurses, and provides technical support for patient care.
- Reports on the condition of the patient to the appropriate supervisor and other staff members.
- Cleans and stocks carts, including Adult, Broselow (Pediatric), and NICU crash carts and rooms, and changes linen, as required.
- Assists with the transport of patients to other departments.
- Assists with resuscitation / CPR and emergency airway procedures, chest tube drainage system/OceanAtrium, Belmont Rapid Infuser, telehealth cart (Tele stroke, Tele psych, Tele hospitalist), or any traumas.
- Assists with obtaining and documentation of vital signs and placement of oxygen saturation, cardiac monitoring, non-invasive blood pressure monitoring systems, life packs, and defibrillation pads.
- Assists in obtaining 12-lead EKG, insertion, and discontinuation of peripheral IV and heparin/saline locks, performing lab tests, MultiStix 10SG, Hema prompt & Glucometer maintenance, and care of specimens for laboratory analysis.
- Assist with wound care, insertion of Foley catheters, nasogastric tubes, bladder scanner, D&C/POC, and Nitrous Machine.
- Decontaminates all equipment, instruments, and supplies.
- Assists with positioning patients, application of orthopedic splints, and dressings.
- Measuring and fitting of crutches and canes, and instructing patients on proper usage.
- Assists with behavioral health patients to ensure that their belongings have been logged with documentation of belongings and secured by security for patient safety.
- Removal of unnecessary equipment or items that pose a safety risk.
- Always maintains visual contact with patients; this includes a bathroom and off the unit for test/while respecting and assuring patient privacy as much as possible.
- Report any unacceptable /unsafe behaviors.
- Accurately documents patient behavior and staff interventions every 15 min.
- Participates in team meetings and training.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples such as blood, urine, and stool, labeling specimens properly and transferring laboratory for testing.
- Quickly responded to codes and cardiac monitor alarms.
- Assessed the extent and nature of injury or illness to prioritize and establish medical procedures.
- Measured vital statistics, collected specimens for lab analysis, and recorded data in appropriate medicalrecords.
- Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight, and drawing blood.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Provided triage, first-aid, and referral to outside medical providers during workplace injury or medical emergency.
- Applied orthopedic devices like traction and OCL splints.
- Administered first aid treatment and life support care for sick or injured individuals.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
- Assisted patients with limited mobility in dressing and undressing, bathing, and other day-to-day needs.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Administered basic wound care, insertion of Foley catheters, and nasogastric tubes.
- Liaised between nurses, physicians, patients, and visitors.
- Carried out phlebotomy procedures, including preparing patients, finding viable veins, watching for adverse reactions.
- Used Cerner, Meditech, T-System, Epic to maintain records of patient care, condition, and progress, and reported and discussed observations with RN, PA, MD, and Admitting MD.
- Decontaminated and sanitized all equipment, instruments, and supplies.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Facilitated transfer of patients throughout medical facility and between departments.
- Utilized hospital beds and wheelchairs to transport patients throughout the hospital.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Inserted peripheral IVs and administered non-medication IV fluids.
Emergency Medical Technician / Unit Secretary Emergency
Alaska Regional Hospital
Anchorage, AK
06.2010 - 07.2017
- Works with and assists physicians and nurses, and provides technical support for patient care.
- Report on the condition of the patient to the appropriate supervisor and other staff members.
- Cleans and stocks carts, rooms, and changes linen, as required.
- Assists with the transport of patients to other departments.
- Assists with resuscitation / CPR and emergency airway procedures.
- Assists with obtaining and documentation of vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Assist in obtaining 12-lead EKGs, discontinuation of peripheral IV and heparin/saline locks, maintenance, and care of specimens for laboratory analysis.
- Assist with wound care, insertion of Foley catheters, and nasogastric tubes.
- I disinfected all medical and surgical instruments and equipment used before going to sterile processing.
- Assists with positioning patients, application of orthopedic splints, and dressings.
- Measure and fit crutches and canes and instruct patients on proper crutch and cane ambulation.
- Maintain proper use of medical equipment and supplies.
- Participate in team meetings and training.
- Unit secretarial work involves legal administrative responsibilities, such as answering phones, making copies, scheduling appointments, and maintaining supplies.
- Additionally, unit secretaries admit patients, administer, and maintain patient records, break down medical charts for record-keeping, and coordinate billing.
- They also communicate with the clinical staff to ensure all appropriate patient information is correct.
- Unit secretaries may also be responsible for typing up discharge instructions for a patient.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples such as blood, urine, and stool, labeling specimens properly and transferring to the laboratory for testing.
- Quickly responded to codes and cardiac monitor alarms.
- Assessed the extent and nature of injury or illness to prioritize and establish medical procedures.
- Measured vital statistics, collected specimens for lab analysis, and recorded data in appropriate medicalrecords.
- Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight, and drawing blood.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Provided triage, first-aid, and referral to outside medical providers during workplace injury or medical emergency.
- Applied orthopedic devices like traction and OCL splints.
- Administered first aid treatment and life support care for sick or injured individuals.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
- Assisted patients with limited mobility in dressing and undressing, bathing, and other day-to-day needs.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Administered basic wound care, insertion of Foley catheters, and nasogastric tubes.
- Liaised between nurses, physicians, patients, and visitors.
- Carried out phlebotomy procedures, including preparing patients, finding viable veins, watching for adverse reactions.
- Used Cerner, Meditech, T-System, Epic to maintain records of patient care, condition, and progress and reported and discussed observations with RN, PA, MD, and Admitting MD.
- Decontaminated and sanitized all equipment, instruments, and supplies.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Safely transported patients by wheelchair, hair, stretcher or bed to other units.
- Facilitated transfer of patients throughout medical facility and between departments.
- Utilized hospital beds and wheelchairs to transport patients throughout the hospital.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Inserted peripheral IVs and administered non-medication IV fluids.
Labor & Delivery / Monther Baby Technician
Alaska Regional Hospital
Anchorage, AK
04.2007 - 06.2010
- Urgent Care
- Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses
- Educated patients on their conditions and prescribed medications
- Managed the work of employees, increasing crew efficiency by 75%
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction
- Offered strong customer service skills, keeping patients satisfied with their birthing experience
- Delivered more than, ensuring the highest quality of care
- Delivering more than 85 babies a week, ensuring the highest quality of care
- Educate and assist new mothers with physical and emotional needs during the postpartum period while in the hospital setting.
- I performed the dual role of caring for infants and educating mothers about proper care.
- In addition to general nursing care, my responsibilities of L&D - Mother-Baby Technician included (but are not limited to):
- Consults and coordinates with health care team members to assess, plan, implement, and evaluate patients' (both mother and infant) care plans.
- Provide a comfortable, safe, and clean environment for mother and infant.
- Assists mother with her hygienic needs.
- Observed the mother for any postpartum bleeding or complications.
- I assisted with the postpartum exam of the mother's fundus.
- Inspect c-section incision during postpartum checks.
- Assesses mother's pain, if any.
- Performs emotional status checks on mother, recognizing symptoms such as those related to postpartum depression.
- Monitor bonding between mother and infant.
- I performed routine mother and infant vital signs.
- Measures the input/output of mother and infant.
- Monitor mother and infant for any adverse reactions to any treatments or medications given.
- Assists the mother with breastfeeding help.
- Mother bathing education for the infant.
- Instructs mother on diaper changing.
- Daily weight checks.
- I performed newborn hearing tests and heel sticks.
- Chart all feeds and dirty diapers.
- Bathes infant.
- Involves and educates family/significant others in implementing best practices for mother and infant care.
- Records all care information concisely, accurately, and entirely, promptly, in the appropriate format, and on the appropriate forms.
- Performs other position-related duties as assigned, depending on assignment setting.
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
- Aided with the induction of labor for women suffering from complications such as preeclampsia.
- Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
- Assisted the physician during delivery, examination, and surgical procedures by anticipating needs, encouraging the patient, and providing support to the baby after birth.
- Leveraged computerized documentation systems to monitor, record, and communicate patient conditions.
- Responded to emergencies such as pre-eclampsia, early labor, and fetal distress.
- Coached new mothers with breastfeeding techniques, postpartum self-care, and infant care to promote an easier transition into motherhood.
- Liaised with members of the healthcare team to assess and coordinate patient discharge planning needs.
- Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress, and modify care plan as needed.
- Coordinated care of low and high-risk laboring women and childbearing age and immediate stabilization of newborn following delivery.
- Supported physicians in both plan and emergency Cesarean section procedures.
- Accurately documented all elements of nursing assessment, treatment, medication, and IVs administered, discharge instructions, and follow-up care.
- Cared for patients in a 40-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
- Shared training and nursing knowledge, supporting my team in continuing education programs and workshops.
- Followed all personal health and workplace rules to effectively comply with HIPAA laws and prevent information breaches.
- Educated patients on their conditions and prescribed medications
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training [x] new team members each month
Education
GED -
HRC ADULT EDUCATION
Palmer, AK11-2013
NURSING CERTIFICATION - Nursing
AVTECH TECHNOLOGY ACADEMY
Anchorage, AK03-2007
Skills
- Time management
- Computer literacy
- Communication skills
- Customer service
- Wound care
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Troubleshooting
Certification
BLS / AED, Certified Nursing Assistant , Blood Borne Pathogen's, Opioid / Narcan Certification , Blood Pressure.
Timeline
Behaverial Heath Technician
Cintrex
08.2025 - Current
BehaviorHealth Technician
Kandela Behavioral Health
07.2025 - Current
Medical Support Assistant (MSA)
Veterans Affairs
12.2022 - 03.2024
Emergency Medical Technician II
Fairbanks Memorial Hospitals
07.2017 - 11.2022
Emergency Medical Technician / Unit Secretary Emergency
Alaska Regional Hospital
06.2010 - 07.2017
Labor & Delivery / Monther Baby Technician
Alaska Regional Hospital
04.2007 - 06.2010
GED -
HRC ADULT EDUCATION
NURSING CERTIFICATION - Nursing
AVTECH TECHNOLOGY ACADEMY