Amanda Oforka
Houston,TX
Summary
Driven and dedicated student, experienced in retail operations, public relations, and organizational roles. Leveraging three years at the University of Houston in various campus leadership positions to provide dependable and knowledgeable assistance and service to students and staff alike.
Overview
3
3
years of professional experience
Work History
Cashier/Front-of-House Member
Torchy's Tacos
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
Host/Cashier
Zoe's Kitchen Inc.
08.2021 - 03.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Cashier
Kids Footlocker
06.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Health Promotion; Minor in Biology
University of Houston
Houston, TX12.2025
Associate of Arts -
Houston Community College
Houston. TX07.2022
Skills
- Customer Service
- Customer Assistance
- Certified Microsoft Office Specialist
- Work Ethic and Integrity
- Patience and Empathy
- Planning and Organization
- Event Marketing
- Team Collaboration
- Multitasking proficiency
- Cash Handling
- Cleaning and sanitizing
- Scheduling
Accomplishments
3x Dean's List at the University of Houston
University of Houston Academic Scholar
DREAM US National Scholar Recipient
FBLA National Conference 2nd Place Winner (2022)
Alief ISD SAT Scholar
Affiliations
- First Love Houston
- Pre-Physician Assistant Student Association
- Challenger Program
- Cougar Closet
Timeline
Cashier/Front-of-House Member
Torchy's Tacos
07.2024 - Current
Host/Cashier
Zoe's Kitchen Inc.
08.2021 - 03.2022
Cashier
Kids Footlocker
06.2021 - 08.2021
Bachelor of Science - Health Promotion; Minor in Biology
University of Houston
Associate of Arts -
Houston Community College