Amanda Parker
Jemison
Summary
Dedicated professional with strong customer service skills. Experienced in cash handling, inventory control, and promotional strategies. Committed to enhancing team performance and delivering exceptional customer experiences.
Overview
20
20
years of professional experience
Work History
Kitchen Cook and Classroom Support
South Shelby Early Learning Center
Calera, AL
11.2025 - Current
- Prepared nutritious meals in compliance with dietary guidelines for children.
- Maintained cleanliness and organization of kitchen area to ensure safety standards.
- Assisted in meal planning and ingredient sourcing for daily menus.
- Collaborated with staff to accommodate special dietary needs and preferences.
Cashier
Exxon Mobil
Jemison, AL
08.2024 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and reconciled discrepancies daily.
- Assisted customers with inquiries and provided information on products and services.
- Ensured cleanliness and organization of checkout areas to enhance customer experience.
- Monitored inventory levels for merchandise restocking as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Loves Travel Stop
Clanton, AL
08.2023 - 03.2024
- Collaborated with team members to optimize workflow during peak hours.
- Handled returns and exchanges while adhering to company policies effectively.
- Trained new staff on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Live-In Caregiver
Waller Road Home
Tacoma, WA
08.2020 - 04.2022
- Provided personalized care and support for daily living activities, ensuring comfort and dignity.
- Assisted with medication management, adhering to prescribed schedules and protocols.
- Monitored health conditions, documenting changes to inform medical professionals promptly.
- Created engaging activities tailored to individual interests, enhancing mental stimulation and social interaction.
- Implemented safety measures within the home, reducing risks of falls or injuries for residents.
- Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
- Administered medications accurately and timely, ensuring proper dosages for optimum client health.
Trainer
Chic-Fil-A
Tacoma, WA
07.2016 - 08.2017
- Developed and delivered training programs to enhance team member performance and service quality.
- Facilitated onboarding sessions for new hires, ensuring comprehensive understanding of operational procedures.
- Monitored training effectiveness, providing constructive feedback to staff for continuous improvement.
- Collaborated with management to identify training needs and implement strategic initiatives for skill enhancement.
Lead Sales/Store Leader
Peekay Inc
Puyallup, WA
08.2006 - 07.2008
- Led daily store operations, ensuring optimal inventory management and product availability.
- Developed and implemented training programs for staff to enhance customer service skills.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Fostered a positive team environment, promoting collaboration and high performance among employees.
- Oversaw visual merchandising efforts, aligning with brand standards to enhance customer experience.
- Elevated team performance with motivational approach and excellent training abilities.
- Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Merchandised products beautifully with attractive displays to quickly move stock.
Education
High School Diploma -
Franklin Pierce High School
Tacoma, WA06-2005
Skills
- Store operations
- Retail sales
- Sales presentations
- Inventory control
- Influencing skills
- Loss prevention
- Product management
- Promotional strategies
- Customer loyalty management
- In-store promotions
- Customer service
- Workplace safety
- Cash handling
- Customer service management
- Training and mentoring
- Team building
- Cash handling accuracy
- Task delegation
- Store maintenance
- Daily reporting
- Sales proficiency
- Promotional campaigns
- Marketing initiatives
- Bank deposits
- Opening and closing coordination
- Drawer counting
Timeline
Kitchen Cook and Classroom Support
South Shelby Early Learning Center
11.2025 - Current
Cashier
Exxon Mobil
08.2024 - 11.2025
Cashier
Loves Travel Stop
08.2023 - 03.2024
Live-In Caregiver
Waller Road Home
08.2020 - 04.2022
Trainer
Chic-Fil-A
07.2016 - 08.2017
Lead Sales/Store Leader
Peekay Inc
08.2006 - 07.2008
High School Diploma -
Franklin Pierce High School