AMANDA PELLEGRINO
Cranston,RI
Summary
An engaged, compassionate individual dedicated to professional growth, with a passion for excellence in client-centered services. Presently serving as a Social Worker at Boys Town with an expertise in healthcare support through prior experience as a Pharmacy Technician. Well versed in crisis management, conflict resolution, motivational interviewing and client advocacy. Wholeheartedly intentional on supporting individuals overcome complex psychosocial and wellness disparities with acquired skills and best practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Coordination Services Consultant
Boys Town New England
Providence, RI
12.2022 - Current
- Facilitates thorough case management to Kinship Caregivers in order to provide at-risk children a stable environment which is essential for optimal development.
- Links Caregivers to appropriate resources to increase their access to services and achieve treatment goals.
- Developing practical experience with atypical families facing hardship and meets them with guidance leading to individual empowerment.
- Frequently implementing Motivational Interviewing strategies including empathy, strengths based language, and solution focused conversation.
- Integrating Boys Town core competencies: Internal and External Collaboration, Inspirational Leadership, Accountability for Outcomes, and Keeping Children and Families First.
Care Coordination Services Consultant
Lifespan Community Health Institute
Providence, RI
06.2022 - 09.2022
- Oversaw a team of Patient Advocates providing direct care for patients of Pediatric Primary Care at Hasbro Children's Hospital.
- Directed advocates in delivering services that facilitated equitable access to everyday necessities to maintain health.
- Developed practical experience with systems in place that sustain health equity. Held social determinants of health and trauma informed care in consideration when delivering direct care.
- Collaborated with physicians and other program directors to facilitate community outreach events. Promoted health and wellness among community members.
Pharmacy Technician
Walgreens
Johnston, RI
11.2020 - 06.2022
- Collaborated with insurance agents, healthcare providers, and pharmacists to increase patients' prescription access.
- Educated patients on prescription maintenance and usage which supported informed health decisions to reduce possible risk of adverse effects.
- Maintained confidentiality mirroring HIPAA compliance and pharmacy regulations.
- Implemented empathy and emotional support when providing care to patients and families facing any degree of vulnerable health conditions.
- Supported patients facing financial hardship by linking to discount programs in turn sustaining cost-effective treatment options.
Education
Bachelor's - Social Work
Rhode Island College
North Providence, RI05.2022
High School Diploma -
Cranston High School West
Cranston06.2016
Skills
Crisis Intervention
Empathy
Cultural Competence
Active Listening
Case Management
Client Advocacy
Knowledge of Community Resources
Assessment & Treatment Planning
Trauma-Informed Care
Certification
- Youth Mental Health First Aid USA
- Pharmacy Tech I
Volunteer & Intern Experience
- Pawtucket Backpackers, 10/01/22, Present, Pawtucket, RI. Provided supplemental nutrition to Pawtucket student and families facing food insecurity. Took part in the assembly of food bags containing healthy meal options. Served 500 - 520 students in 13 Pawtucket Public Schools.
- Delsesto-Springfield Middle School, 09/01/18, 12/31/18, Providence, RI. Analyzed the systems and socioeconomics of a Providence Public School. Shadowed a student for two school days to witness the impact of several factors an adolescent might encounter including peer influence, academic expectations and developing self esteem.
Timeline
Care Coordination Services Consultant
Boys Town New England
12.2022 - Current
Care Coordination Services Consultant
Lifespan Community Health Institute
06.2022 - 09.2022
Pharmacy Technician
Walgreens
11.2020 - 06.2022
Bachelor's - Social Work
Rhode Island College
High School Diploma -
Cranston High School West
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