Amanda Perry
Canton
Summary
Self-motivated professional skilled in managing pre-registration processes within fast-paced healthcare environments. Known for adaptability and multitasking, with a strong focus on ensuring accurate patient account management and enhancing client relationships.
Overview
13
13
years of professional experience
Work History
Centralized Access Services
Baylor Scott & White
Dallas, TX
02.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Applied comprehensive knowledge in medical practices to optimize preregistration workflows and ensure accurate patient data collection.
- Oversaw payment collection processes, addressing outstanding accounts to maintain operational efficiency and client relationships.
Preregistration
The Heart Hospital Baylor Plano
Plano, TX
11.2017 - 02.2019
- Managed pre-registration processes to ensure accurate patient payment history and reduce errors.
- Collaborated with healthcare teams to streamline workflows and enhance patient account accuracy.
- Managed the onboarding of new patients by creating and maintaining accurate account records.
- Coordinated with patients to establish payment plans that support their healthcare needs.
Pre-Registration
Legacy Heart Center
Plano, TX
09.2013 - 11.2017
- Trained new staff on scheduling protocols and customer service best practices to ensure consistency.
- Assisted medical teams in adjusting schedules to accommodate patient needs and emergencies. Supported resolution of patient concerns to enhance satisfaction.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Education
High School Diploma -
Canton High School
Canton, TX06.1999
Skills
- 60 - 70 WPM
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
- Flexible and adaptable
Timeline
Centralized Access Services
Baylor Scott & White
02.2019 - Current
Preregistration
The Heart Hospital Baylor Plano
11.2017 - 02.2019
Pre-Registration
Legacy Heart Center
09.2013 - 11.2017
High School Diploma -
Canton High School