Amanda Pezley
Palmyra,MO
Summary
Proven leader in retail management, adept at enhancing customer experience and fostering positive work culture, as demonstrated at Family Dollar Combo Store. Skilled in inventory control and customer service management, I excel in streamlining operations and boosting sales through strategic merchandise displays. Achieved significant reduction in transaction discrepancies through meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Family Dollar Combo Store
02.2023 - 03.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Store Manager
New Star Mart
02.2021 - 02.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Lead Waitress
Mark Twain Brewing
02.2019 - 04.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma - Gender Studies
Palmyra High School
Palmyra, MO05.2006
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store opening and closing
- Attention to detail
- Customer service management
Timeline
Assistant Store Manager
Family Dollar Combo Store
02.2023 - 03.2024
Assistant Store Manager
New Star Mart
02.2021 - 02.2023
Lead Waitress
Mark Twain Brewing
02.2019 - 04.2020
High School Diploma - Gender Studies
Palmyra High School
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