Amanda Phillips

• Led merchandising initiatives, trained associates, supported store leadership, coordinated operations, delivered exceptional customer service, handled cash management, and assisted with opening/closing responsibilities in a fast-paced retail environment.

Marketing & Business Development Specialist | Recruiting Support

• Led marketing and business development initiatives while providing recruiting support across eight regional offices throughout North Central Ohio.
• Supported operations in Canton, Mansfield, Newark, Delaware, Upper Sandusky, Marion, Mount Vernon, and Wooster.
• Planned, coordinated, and represented the organization at 50+ community events, including healthcare expos, career fairs, networking events, fundraisers, veterans programs, senior events, and community outreach initiatives.
• Developed strategic partnerships with hospitals, rehabilitation centers, senior organizations, businesses, nonprofits, and community leaders, increasing referral opportunities and strengthening brand awareness.
• Conducted business development meetings with referral partners to expand community relationships and generate new client opportunities.
• Managed the company's LinkedIn, Facebook, and Instagram platforms by creating content, promoting services, monitoring engagement, and responding to online reviews.
• Strengthened the company's reputation by establishing Freedom Caregivers as a recognized and trusted community resource across multiple markets.
• Supported recruiting efforts by reviewing resumes, conducting phone screenings, scheduling interviews, maintaining applicant tracking systems, and coordinating with hiring managers across eight offices.
• Utilized Paylocity, Indeed Employer, Microsoft Excel, and Microsoft Office to manage recruiting, marketing, reporting, and operational workflows.
• Successfully balanced recruiting, marketing campaigns, fundraising initiatives, administrative responsibilities, leadership meetings, and office production in a fast-paced, multi-office environment.
• Delivered professional presentations to audiences ranging from small networking groups to more than 300 attendees. Presented at a veterans event attended by approximately 300 veterans, community leaders, and local government officials, followed by one-on-one consultations with more than 60 attendees regarding employment opportunities and home care services.
• Traveled extensively throughout North Central Ohio to support regional offices, strengthen referral relationships, and represent the organization within the community.