Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Amanda Phillips

Baltimore,MD

Summary

Experienced Operations Manager with a strong background in team leadership and problem-solving. Skilled in inventory management and logistics, committed to driving operational excellence and achieving timely fulfillment of customer orders.

Overview

1
1
Language
1
1
Certification
13
13
years of professional experience

Work History

Operations Manager

Floor & Decor
07.2021 - Current

-Responsible for the Bulk and Inventory team. As far as monitoring and assigning Bulk tasks to specific users. Maintaining inventory for the entire warehouse.

-Tracking of claims and customer orders. Seeking for completion and accuracy.

-Logging in time cards for final approvals at the end of each pay period.

-Assisting within the Logistics and PNP department to ensure all orders are fulfilled in a timely manner.

-Receiving/picking/putting away/ pick actives/ claims/mold/damages/outbound/inbound/yard jockey.

-responsible for tracking and receiving in short shipped pallets to stores.

-Interviewing and Hiring for both Inventory and Bulk department.

-Responsible for reports (SCI/POWER BI)

-Operating Forklift (Propane), Cherry picker, Stand-up RT, and counter balance.

Inventory/Quality Control Supervisor

Floor & Decor
07.2021 - Current

-Responsible for tracking trailers and removing incorrect product or adding correct product.

-Fixing mispicks as well as misloads. Addressing assoicates accordingly. (Write-ups/documentation)

-Receiving in mold trailers (Treating mold via ice blasting/bleaching methods)

-In charge of PC (packaging issues) as well as RV (Vendor issues)

-Ensuring each departments inventory was secure on a consistent basis.

-Responsible for prepping the team/DC for the yearly physical inventory in December.

Process Assistant

Amazon DCA1
02.2016 - 06.2021

-Responsible for outbound shipments/ TDR process of dock doors.

-Responsible for CPT chasers (Critical Pull time); ensuring trucks were getting loads by their scheduled out time.

-Responsible for power BI (Tracking volume)

-Responsible adding or cutting work load(s).

-Responsible for communications with truck drivers.

-In charge of water spiders (responsible for filling gaylords with packages to each facility or location).

Package Handler

UPS
01.2014 - 06.2016

-In charge of handling packages and loading UPS trucks.

-Ensuring delivery trucks were set-up for their routes for the next shift.

-Labeling/scanning packages

-Responsible for utilizing conveyer belt.

-Responsible for Operating Electric forklifts to load and unload.

-Responsible for using RF scanner

Education

High School Diploma -

Perry Hall High School
Perry Hall
05-2014

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Communications
  • Forklift
  • Stand-up RT
  • Counter Balance
  • Stock Chaser
  • Hiring/Interviewing
  • RF Scanner
  • Inventory
  • Project Management
  • Adaptability
  • Manhattan/WMS
  • Excel/Microsoft/laptop
  • Receiving/Adjusments

Accomplishments

-In my first year as Inventory Control Coordinator just coming in the door our physical inventory took a half a million dollar loss in inventory under the previous management. In my next 5 years we reached a net $0 variance on our yearly physically inventory.

-Implemented safety procedures based on POS.

(Reduced incidents/injuries)

-Hired and promoted within the DC to help growth withing the company; showing exceptional success.

Certification

-Forklift (sit down/propane)

-Stand-up RT

-Counter Balance

-Stock Chaser

-Cherry Picker

-Electric pallet Jack

Languages

English
Full Professional

Timeline

Operations Manager

Floor & Decor
07.2021 - Current

Inventory/Quality Control Supervisor

Floor & Decor
07.2021 - Current

Process Assistant

Amazon DCA1
02.2016 - 06.2021

Package Handler

UPS
01.2014 - 06.2016

High School Diploma -

Perry Hall High School
Amanda Phillips