Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Amanda Pierce

Personal lines Insurance Sales
Ft Smith,AR

Summary

Dynamic professional with a strong background in customer service excellence and sales proficiency, honed at Geico Insurance. Proven ability to enhance client relationships and drive revenue through strategic engagement. Experienced caregiver adept at problem-solving and providing compassionate support, ensuring individual needs are met with dignity and respect.

Overview

17
17
years of professional experience

Work History

Caregiver

Janis Pierce
09.2023 - 11.2024
  • Assisted with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Enhanced comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Provided safe mobility support to help move around personal and public spaces

Real Estate Assistant

Janis M. Pierce P.A./Medway Realty
10.2016 - 09.2023
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Coordinated appointments to show marketed properties.
  • Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agent and clients.
  • Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.

Insurance Sales /Lead Customer Service Representative

Geico Insurance Local Office
08.2007 - 10.2016
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Enhanced client relationships through consistent communication and personalized solutions.
  • Increased sales team productivity by implementing strategic customer engagement tactics.
  • Built diverse and consistent sales portfolio.

Education

Inactive SL3454324 Sales Associate - Real Estate Broker Or Sales

Ed Klopfer Schools of Real Estate / State of FL
Sarasota, FL
08-2021

4-40 License Insurance Customer Service Rep - Insurance Sales And Customer Service

Central Insurance School
St. Petersburg, FL
10-2004

Associate of Arts - Tourism And Travel Management / Marketing

University of Florida
Gainesville, FL
05-2000

Skills

  • Problem solving
  • Sales Proficiency
  • Customer service excellence
  • Caregiver Support

Timeline

Caregiver

Janis Pierce
09.2023 - 11.2024

Real Estate Assistant

Janis M. Pierce P.A./Medway Realty
10.2016 - 09.2023

Insurance Sales /Lead Customer Service Representative

Geico Insurance Local Office
08.2007 - 10.2016

Inactive SL3454324 Sales Associate - Real Estate Broker Or Sales

Ed Klopfer Schools of Real Estate / State of FL

4-40 License Insurance Customer Service Rep - Insurance Sales And Customer Service

Central Insurance School

Associate of Arts - Tourism And Travel Management / Marketing

University of Florida
Amanda PiercePersonal lines Insurance Sales