Amanda Pimentel
Sandy,UT
Summary
Proactive leader skilled in employee training and sales strategy execution. Experienced in guiding teams to meet sales goals while enhancing customer loyalty through superior service and visual merchandising. Dynamic Sales Lead with a track record of increasing sales and customer engagement through targeted training and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Sales Lead Keyholder
Bath and Body Works, Limited Brands
Salt Lake City, Utah
09.2023 - Current
- Directed team of sales associates to consistently achieve daily sales targets and boost customer engagement.
- Trained new employees on sales techniques and customer service standards to enhance performance.
- Implemented visual merchandising strategies that attracted customer interest and boosted sales.
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
- Analyzed daily sales reports to identify trends and opportunities for enhancing sales performance.
- Executed cash handling procedures accurately to uphold financial integrity during shifts.
Gift Shop Sales Associate
University of Utah
Salt Lake City, Utah
08.2023 - 09.2024
- Guided customers in selecting gifts through tailored recommendations, enhancing their shopping experience.
- Processed sales transactions accurately, ensuring timely and efficient customer checkouts.
- Worked with team members to ensure a clean and organized store, contributing to a welcoming atmosphere.
- Designed engaging visual displays that showcased featured products, attracting customer attention and driving sales.
- Developed strong relationships with repeat customers, fostering loyalty and repeat business.
Sales Associate
Bath and Body Works, Limited Brands
Salt Lake City, Utah
10.2022 - 09.2023
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Answered incoming telephone calls to provide store, products and services information.
- Collaborated with sales team to meet group targets and enhance overall performance.
Stylist
Levis Strauss & Co
Murray, Utah
11.2021 - 08.2022
- Developed personalized styling recommendations based on client preferences and seasonal trends.
- Executed wardrobe styling for diverse clientele, elevating individual fashion expressions and confidence.
- Collaborated with team members to coordinate promotional events, increasing brand visibility.
- Conducted thorough trend analysis to stay ahead of market demands and client expectations.
- Organized visual merchandising displays to engage customers and highlight new collections effectively.
- Delivered exceptional customer service, resolving inquiries and issues to enhance client satisfaction.
Remodel Team Member
Target
Salt Lake City, Utah
06.2021 - 07.2021
- Collaborated with team members to streamline project tasks, enhancing workflow and efficiency.
- Assisted in installation of fixtures and fittings, ensuring adherence to detailed project specifications.
- Documented project progress and changes, maintaining accurate records for future reference.
- Performed quality assurance checks, confirming all work met Target's high standards for quality.
- Maintained a clean and safe work environment at all times.
Host/Lead Busser
Gourmandise The Bakery
Draper, Utah
06.2020 - 09.2020
- Greeted guests and organized seating arrangements or waitlist to enhance customer flow.
- Maintained cleanliness of lobby area by regularly sanitizing tables and chairs to create a welcoming environment.
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Scheduled reservations and coordinated with servers and managers to optimize seating for large groups.
Education
High School Diploma -
Hillcrest High School
Midvale, UT05-2022
Some College (No Degree) - Sociology and Psychology
University of Utah
Salt Lake City, UTSkills
- Customer service
- Visual merchandising
- Team collaboration
- Sales analysis
- Employee training
- Trend identification
- Strong leadership
Timeline
Sales Lead Keyholder
Bath and Body Works, Limited Brands
09.2023 - Current
Gift Shop Sales Associate
University of Utah
08.2023 - 09.2024
Sales Associate
Bath and Body Works, Limited Brands
10.2022 - 09.2023
Stylist
Levis Strauss & Co
11.2021 - 08.2022
Remodel Team Member
Target
06.2021 - 07.2021
Host/Lead Busser
Gourmandise The Bakery
06.2020 - 09.2020
High School Diploma -
Hillcrest High School
Some College (No Degree) - Sociology and Psychology
University of Utah