Amanda Portilla
Worcester,MA
Summary
Certified Medical Assistant (CMA) with 6 years of clinical experience supporting physicians, nurses, and patients in family medicine, cardiology, and outpatient healthcare settings. Skilled in patient rooming, vital signs, EKGs, phlebotomy, injections, medication reconciliation, chart preparation, referrals, DME orders, and prior authorizations. Experienced with Epic, Meditech, and Athena
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Certified Medical Assistant
UMass Family Medicine
Worcester, MA
07.2025 - 03.2026
- Roomed patients and documented vital signs, chief complaints, and relevant clinical information.
- Prepared examination rooms and collaborated with providers to ensure efficient daily patient care.
- Performed EKGs, phlebotomy, injections, and other clinical procedures within scope of practice.
- Conducted medication reconciliation and ensured accuracy of patient documentation for seamless patient management.
- Assisted with referrals, DME orders, and prior authorizations.
- Utilized electronic medical records to document patient encounters and update medical histories.
- Streamlined patient check-in and check-out processes to enhance patient flow and satisfaction.
Certified Medical Assistant
Community Health Connections
Worcester, MA
05.2023 - 10.2023
- Facilitated patient rooming, vital signs assessment, documentation, and clinical workflows to enhance provider efficiency.
- Assisted providers with patient rooming, vital signs, documentation, and clinical workflows.
- Completed medication reconciliation and documented patient information.
- Coordinated referrals, DME orders, and prior authorizations to ensure timely patient care.
- Maintained patient confidentiality and provided professional, compassionate patient care.
- Ensured patient confidentiality while delivering professional, compassionate care to support positive patient experiences.
Certified Medical Assistant
Shrewsbury Family Medicine
Shrewsbury, MA
06.2022 - 05.2023
- Provided direct clinical support to providers in a busy family medicine practice.
- Escorted patients to examination rooms in a timely manner. and obtained and documented vital signs and chief complaints.
- Roomed patients, obtained, and documented vital signs and chief complaints to ensure comprehensive patient assessments.
- Completed medication reconciliations and maintained accurate patient charts.
- Handled patient referrals to specialists to facilitate care continuity., DME orders, and prior authorizations.
- Assisted with patient check-in/check-out and copay collection to streamline patient flow and enhance office efficiency.
- Assisted with patient check-in/check-out and copay collection.
Certified Medical Assistant
Savvy Staffing/Saint Vincent Cardiology
03.2021 - 09.2021
- Assisted cardiology providers with patient rooming and clinical preparation to ensure efficient patient flow.
- Assisted with patient check-in and verification processes.
- Prepared examination rooms for patient visits and procedures.
- Collected and documented vital signs accurately during appointments.
Education
Certified Medical Assisting -
Porter and Chester Int
Worcester, MASkills
- Patient Rooming & Clinical Support
- Vital Signs & Patient Assessments
- Phlebotomy & Specimen Collection
- EKGs
- Injections & Medication Administration
- Medication Reconciliation
- Chief Complaint Documentation
- Chart Preparation
- Patient check-in
- Copay Collection
- Prior Authorizations
- DME Orders
- Referrals
- Medication Distribution
- Epic Meditech Athena
- Patient Communication & Customer Service
Languages
English
Professional
A1
Spanish
Professional
A1
Certification
Certified Medical Assistant, American Association of Medical Assistants (AAMA), 2516603
Timeline
Certified Medical Assistant
UMass Family Medicine
07.2025 - 03.2026
Certified Medical Assistant
Community Health Connections
05.2023 - 10.2023
Certified Medical Assistant
Shrewsbury Family Medicine
06.2022 - 05.2023
Certified Medical Assistant
Savvy Staffing/Saint Vincent Cardiology
03.2021 - 09.2021
Certified Medical Assisting -
Porter and Chester Int