Danya Garcia
Clearwater,FL
Summary
Punctual and compassionate, always ensuring patient comfort and care. Well-versed in medical terminology and procedures, proficient in administering medications and recording vital signs. Committed to improving patient outcomes through efficient support and attention to detail.
Offering solid foundation in patient care, ready to learn and grow in medical environment. Brings ability to handle patient interactions and basic clinical tasks. Ready to use and develop patient communication and clinical support skills in the Medical Assistant role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Optum
10.2023 - Current
- I support healthcare providers by performing both clinical and administrative duties to ensure efficient patient care.
- I prepare examination rooms, sterilize instruments, and maintain infection control standards.
- I greet patients, obtain and document medical histories, record vital signs, perform EKGs, administer injections and medications as directed, collect laboratory specimens, and assist providers during examinations and minor procedures.
- I also educate patients on medications, treatment plans, and follow-up care.
- In addition, I manage front-office responsibilities such as scheduling appointments, verifying insurance and referrals, updating electronic health records, processing prescription refills, and maintaining accurate documentation.
- I ensure compliance with HIPAA and OSHA regulations while communicating professionally with patients, families, and healthcare staff.
- I am organized, detail-oriented, and able to multitask effectively in a fast-paced clinical environment while contributing to high-quality patient care.
Front Desk Receptionist
Optum
02.2022 - 10.2023
- I serve as the first point of contact for patients and visitors, providing professional and courteous customer service.
- I check patients in and out, verify insurance information, collect copayments, and ensure all demographic and medical information is accurate and up to date.
- I schedule and confirm appointments, manage phone calls, respond to patient inquiries, and coordinate communication between patients and clinical staff.
- I maintain and update electronic health records while ensuring compliance with HIPAA and patient confidentiality standards.
- I also handle referrals, prior authorizations, and basic billing tasks as needed.
- I manage daily office flow, resolve scheduling conflicts, and support a smooth and efficient front-office operation.
- I am organized, detail-oriented, and capable of multitasking in a fast-paced healthcare environment while providing a positive patient experience.
Education
Highschool Diploma -
Clearwater High School
Clearwater, FL06.2021
Skills
- Patient check-in and check-out
- Appointment scheduling and calendar management
- Medical phone etiquette and call routing
- Insurance verification and eligibility checks
- Copay collection and payment processing
- Electronic Health Records (EHR/EMR) management
- HIPAA compliance and patient confidentiality
- Patient registration and demographic updates
- Multitasking in fast-paced clinical environments
- Professional customer service and communication
- Data entry and document scanning/faxing
- Taking and recording vital signs
- Patient rooming and preparation
- Assisting with examinations and procedures
- Phlebotomy and specimen collection
- Administering injections and medications (as permitted)
- EKG and basic diagnostic testing
- Medical history documentation
- Infection control and sterilization techniques
- Medication reconciliation
- Laboratory procedures and specimen handling
- CPR and Basic Life Support (BLS)
- Clinical documentation in EHR systems
Certification
- CMA (through NHA)
- BLS & CPR
Languages
Spanish
Full Professional
Timeline
Certified Medical Assistant
Optum
10.2023 - Current
Front Desk Receptionist
Optum
02.2022 - 10.2023
Highschool Diploma -
Clearwater High School