Open To Work
Amanda Post
Hartville Hardware and Lumber
Farmdale,OH
Work Preference
Overview
Dynamic Operations Manager with proven skills in team leadership and logistics management. Committed to enhancing employee relations and customer satisfaction, driving operational efficiency across all areas.
09+
years of professional experience
Work History
08.2016 - 05.20258 Years 9 Months
Operations Manager
Hartville Hardware and Lumber | Middlefield, OH
- Streamlined recruitment processes by coordinating interview schedules and overseeing candidate and new hire communications.
- Assisted in onboarding new hires, facilitating training sessions and orientation activities.
- Supported payroll processing by verifying timecards and addressing discrepancies promptly.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for the office.
- Delivered friendly assistance with new hires throughout interviewing and the hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on the human resources database.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Created job descriptions on boards for vacant jobs.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Directed dispatching, maintenance and maintenance data logging of 12 fleet vehicles and 8 forklifts.
- Oversaw facility maintenance ensuring optimal functionality of lumber yard equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reported issues to higher management with great detail.
- Coordinated dispatch operations to optimize route efficiency and reduce delays.
- Led team meetings to review operational challenges and formulate strategic solutions.
- Managed customer accounts and invoicing.
- Managed daily scheduling conflicts to reduce operational issues and support full shift-coverage.
Education
High School Diploma
Bloomfield-Mespo Schools | North Bloomfield
Bloomfield-Mespo Schools - North Bloomfield
Skills
Timeline
Operations Manager
Hartville Hardware and Lumber
08.2016 - 05.2025Read more
Bloomfield-Mespo Schools - High School Diploma,
Read more