Amanda Pota
Sterling Heights,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
6
6
years of professional experience
Work History
Dental Assistant
DR. NEIL P. BIEDERMAN, DDS
03.2019 - 06.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Case Manager
MVM CONSULTING AND SOCIAL SERVICES
09.2017 - 03.2019
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Improved client satisfaction by efficiently addressing concerns or grievances in timely manner.
Education
Associate Degree in General Studies -
Macomb Community College
Warren, MI08.2022
Skills
- Patient Services
- Inventory Management
- Problem solving
- Team Collaboration
- Multilingual: Fluent in Arabic, Chaldean, and English
- Team collaboration abilities
Timeline
Dental Assistant
DR. NEIL P. BIEDERMAN, DDS
03.2019 - 06.2023
Case Manager
MVM CONSULTING AND SOCIAL SERVICES
09.2017 - 03.2019
Associate Degree in General Studies -
Macomb Community College
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