Amanda Potter

• Implemented and created promotions to stimulate repeat business and attract new business travel accounts.
• Arranged and coordinated sales calls with prospective clients to generate $[Amount] in business for hotel.
• Enhanced client satisfaction by providing exceptional customer service and promptly addressing inquiries or concerns.
• Organized successful site visits for potential clients, highlighting the hotel''s features and demonstrating its value as a destination venue.

Directed the entire event management cycle from planning to completion and lead departmental operations and teams of up to 20 personnel.

Proactively promoted the company, converted new corporate clients, and grew relationships with existing accounts in order to meet and exceed monthly group catering and room block reservations targets.

Created RFP responses to potential clients, overcame initial rejection, and negotiated terms to closure.

Exceeded expectations and improved retention rates by delivering exceptional service.

Managed administrative and budgeting activities such as contracts review, inventory control and group rates, andbilling procedures