Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Prats

Homestead

Summary

Bilingual and highly motivated professional with a strong work ethic and proven ability to excel in fast-paced, team-oriented environments. Skilled in communication, problem-solving, and multitasking, with experience delivering exceptional service and maintaining high standards of quality and efficiency. Dedicated to continuous learning and contributing to organizational success through reliability, adaptability, and a positive attitude.

Overview

2026
2026
years of professional experience

Work History

Barista

Starbucks
2024 - Current
  • Prepared and served high-quality beverages and food items in accordance with company recipes and standards.
  • Delivered exceptional customer service by greeting guests, taking orders, and resolving concerns promptly.
  • Worked collaboratively with team members to ensure efficient operations during peak hours.

Customer Service Associate- Food & Beverage

Arby's
02.2024 - 07.2024
  • Provided friendly and efficient service to customers in a fast-paced environment.
  • Handled cash and credit transactions with accuracy and attention to detail.
  • Maintained cleanliness and followed food safety guidelines to ensure quality standards.
  • Worked collaboratively with team members to meet peak-time demands.

Hospital Support Volunteer

Baptist Health Of South Florida
06.2023 - 11.2023
  • Completed over 100 hours supporting patients, families, and healthcare staff in a fast-paced emergency department.
  • Greeted and guided patients, demonstrating compassion and professionalism.
  • Supported healthcare staff with non-clinical tasks, improving workflow efficiency, while implementing strong interpersonal and communication skills.

Education

South Dade Senior High School
01.2024

Skills

  • Bilingual: English & Spanish
  • Active Listening & Empathy
  • Conflict Resolution
  • Team Collaboration
  • Cash Handling
  • Food Safety & Sanitation Procedures
  • Time Management & Multitasking
  • Adaptability in Fast-Paced Environments
  • Attention to Detail
  • Strong Work Ethic
  • Problem-Solving Skills

Timeline

Customer Service Associate- Food & Beverage

Arby's
02.2024 - 07.2024

Hospital Support Volunteer

Baptist Health Of South Florida
06.2023 - 11.2023

Barista

Starbucks
2024 - Current

South Dade Senior High School

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