Amanda Pratt
Wagoner,OK
Summary
Compassionate and detail-oriented behavioral health and case management professional with experience supporting individuals across mental health, substance use, and long-term care settings. Skilled in psychosocial assessment, care coordination, documentation, and client advocacy in both facility-based and community environments. Brings strong communication skills, independence, and a person-centered approach aligned with community-based case management services.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Independent Contractor / RideShare Driver/UBER EATS/UBER SHOP AND DELIVERING
Uber Technologies, Inc.
08.2024 - Current
- Provide safe, reliable transportation services while maintaining high customer satisfaction. Independently manage scheduling, navigation, and time-sensitive pickups. Communicate professionally with a diverse client base. Maintain accurate trip records and comply with platform safety and documentation standards.
Behavioral Health Technician
Psyclarity Health
02.2024 - 05.2024
- Provided direct support to veterans with co-occurring mental health and substance use disorders in a residential treatment setting. Conducted routine safety checks, behavioral observations, and vital sign monitoring. Assisted with medication administration and daily living support. Documented client progress and incidents using electronic health record systems (KIPU). Supported treatment plans, crisis intervention, boundary enforcement, and discharge planning in collaboration with clinical teams.
- Reason for Leaving: Relocation
Patient Advocate / Case Manager
Sunshine Care Partners
12.2022 - 04.2023
- Developed individualized treatment plans for adult clients with mental health diagnoses. Facilitated individual and group services focused on coping skills, daily living skills, and recovery support. Collaborated with clinical teams to support continuity of care and treatment goals.
Director of Social Services
Bartlesville Care Center
08.2008 - 05.2009
- Oversaw psychosocial services for 80+ residents in long-term care environments. Completed comprehensive assessments, care plans, and progress documentation. Coordinated interdisciplinary care teams and external agencies including DHS, APS, and VA services. Supervised resident transportation services including scheduling, staff coordination, and safety compliance. Advocated for resident rights and supported discharge planning and family communication. Knowledge of State audits, Medicaid approval process and management of residents income utilizing a Trust Fund and petty cash.
Psychiatric Social Rehabilitation Specialist
Grand Lake Mental Health Center
02.2007 - 05.2008
- Developed individualized treatment plans for adult clients with mental health diagnoses. Facilitated individual and group services focused on coping skills, daily living skills, and recovery support. Collaborated with clinical teams to support continuity of care and treatment goals.
Education
Bachelor of Arts - Psychology, Minor in Sociology
Northeastern State University
Tahlequah, OKSkills
Case Management & Care Coordination; Psychosocial & Patient Assessments; Client Advocacy & Resource Navigation; Behavioral Health & Substance Use Support; Crisis Intervention & De-escalation; Intake, Discharge & Follow-Up; HIPAA-Compliant Documentation; EHR / EMR Systems (KIPU); In-Home & Community-Based Services; Interdisciplinary Team Collaboration; Motivational Interviewing; Time Management & Independent Work; Budget Management & Financial Reporting
Certification
- Registered Alcohol and Drug Technician (RADT)
- CPR & First Aid Certified
- Food Handler Certification
- ServSafe
- Valid Driver’s License (Non-CDL Class C)
Timeline
Independent Contractor / RideShare Driver/UBER EATS/UBER SHOP AND DELIVERING
Uber Technologies, Inc.
08.2024 - Current
Behavioral Health Technician
Psyclarity Health
02.2024 - 05.2024
Patient Advocate / Case Manager
Sunshine Care Partners
12.2022 - 04.2023
Director of Social Services
Bartlesville Care Center
08.2008 - 05.2009
Psychiatric Social Rehabilitation Specialist
Grand Lake Mental Health Center
02.2007 - 05.2008
Bachelor of Arts - Psychology, Minor in Sociology
Northeastern State University