Results-oriented professional with strong customer service and communication skills. Proven ability to ensure safety and operational efficiency while training staff and enhancing guest experiences.
Overview
5
5
years of professional experience
Work History
Lead Hostess
Montauk Seafood Grill
11.2022 - 10.2025
Supervised daily front-of-house operations to ensure seamless guest experiences.
Trained new staff on best practices and customer service standards.
Coordinated reservation management, optimizing seating arrangements for efficiency.
Communicated with front and back of the house to insure smooth operation at all times.
Lift Operator
Vail Resorts
11.2022 - 03.2024
Operated ski lifts ensuring safe and efficient transport for guests
Provided exceptional customer service, assisting guests with inquiries and concerns.
Trained new staff on safety protocols and operational procedures.
Plumbing Associate
The Home Depot
06.2020 - 10.2022
Collaborated with contractors and home owners to determine what product met their needs.
Ensure employee and customer safety as the store Safety Captain.
Provided excellent customer service by sharing product knowledge and solutions.