Amanda Qawiyy
Rowlett,TX
Summary
An organized, detail-oriented healthcare professional with 15 years of experience. Extensive background in quality patient care as a Registered Polysomnographic Technologist (RPSGT/sleep) also holding a Medical Assistant Diploma, with honors.
Overview
22
22
years of professional experience
Work History
Director of Sleep Lab and DME
Medical Sleep Solutions
DeSoto, TX
03.2018 - 07.2025
- Managed night technical team alongside daytime DME team.
- Facilitated onboarding for newly hired team members.
- Collaborated with cross-functional teams to align project goals and timelines.
- Oversaw budget management and ordering allocations for sleep lab and DME equipment.
- Oversaw performance reviews and provided constructive feedback to team members.
- Developed policies and procedures to ensure compliance with AASM and insurance companies.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Cultivated strong relationships with patients by responding promptly to inquiries, concerns, or complaints.
- Managed the HSAT program, set up devices for patients, and taught them how to use them. Download the device upon return.
- Set up and educate newly diagnosed sleep apnea patients with PAP devices, or send out the order to a DME vendor, depending on insurance.
- Called insurance companies to determine patients' benefits regarding office visits, sleep studies, DME equipment, and supplies.
- Downloaded patients' PAP devices during in-office appointments to determine compliance and benefit.
- Helped ensure continued patient compliance with therapy by providing ongoing education, mask fitting, and PAP desensitization techniques.
- Accurately documented any and all patient information and updates to the patient's EMR.
- Worked alongside sleep physicians, nurse practitioners, and other staff members to ensure patients were getting the best possible care.
- Called on new patient referrals as needed.
Annual Benefits Reverification Specialist
A-Line Staffing Solutions/Amerisource Bergen-Lash Group
Frisco, TX
01.2018 - 03.2018
- Placed calls to health insurance companies to gather information
- Verified health insurance benefits for major medical and pharmacy
- Worked with the system Patient Plus to accurately document all health insurance benefits
- Sent out summary of benefits to doctors’ offices and hospital outpatient facilities
- Worked with Microsoft Excel, Outlook and Word daily
- Worked on many different clinical research trials
- Kept track of inventory
- Documented patients' vitals and test results in medical records.
- Evaluated and tended to patient needs
- Monitored and assisted patients with multiple chronic diagnoses including COPD, diabetes, heart disease, obesity, high blood pressure, various psychiatric issues and various neurological issues
- Evaluated health education needs of patients and provided necessary training and instruction.
- Completed continuing education on advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations and health insurance changes
- Ensured HIPAA compliance
- Set, managed and confirmed patient appointments
- Worked alone and with others in medical environment
- Collected, analyzed and integrated patient information to identify and meet the patient-specific needs (Physical/mental limitations, current emotional/physiological status regarding the testing procedure, pertinent medical/social history), and to determine final testing parameters/procedures in conjunction with the ordering physician or clinical director and laboratory protocols
- Completed and verified documentation
- Explained pre-testing, testing, and post-testing procedures to the patient
- Prepared and calibrated equipment required for testing to determine proper functioning and adjust if necessary
- Applied electrodes and sensors according to accepted published standard
- Performed appropriate physiologic calibrations to ensure proper signals and adjust if necessary
- Followed procedural protocols such as Multiple Sleep Latency Test (MSLT), Maintenance of Wakefulness Test (MWT), parasomnia studies, PAP, oxygen titration etc. to ensure collection of appropriate data
- Performed Polysomnographic data acquisition while monitoring study-tracing quality to ensure signals are artifact-free and adjust, if necessary
- Documented routine observations including sleep stages and clinical events, changes in procedure, and significant events to facilitate scoring and interpretation of polysomnographic results
- Implemented appropriate interventions (including actions necessary for patient safety and therapeutic intervention such as continuous and bi-level positive airway pressure, oxygen administration, etc)
- Demonstrated the knowledge and skills necessary to recognize and provide age specific care in the treatment, assessment, and education of neonatal, pediatric, adolescent, adult, and geriatric patients
Registered Polysomnographic Technologist
Baylor Scott & White Healthcare System
Garland, TX
01.2013 - 01.2018
Registered Polysomnographic Technologist
Florida Sleep Disorder Center
Brandon, FL
01.2004 - 01.2012
Education
Medical Assistant Diploma -
Sanford Brown Institute
Tampa, FL01.2004
Medical Assistant Externship -
Pulmonary Associates of Tampa
Tampa, FL01.2004
High School Diploma -
Brewster Technical Center
Tampa, FL01.1999
Skills
- Strong communication skills
- Patient and family focused
- Strong clinical judgement
- Strong medical ethics
- Fast learner
- Accurately type 30-35 WPM
- Disciplined and energetic
- Organized and detail oriented
- Multi-tasking
- Great time management
- Compassionate
- Proficient in all Microsoft Office programs
Activities
- BLS certified
- Received excellent service award at Baylor Scott and White Healthcare System
- Excellent performance reviews
- Recognized for excellent patient studies
- Recognized for great patient care
- Member of the Texas Society of Sleep Professionals (TXSSP)
- Member of the American Association of Sleep Technologists (AAST)
- Yearly continuing education credits
- Registered with the Board of Registered Polysomnographic Technologists (BRPT)
- Interviewed for the local newspaper regarding sleep disorders and the studies
Timeline
Director of Sleep Lab and DME
Medical Sleep Solutions
03.2018 - 07.2025
Annual Benefits Reverification Specialist
A-Line Staffing Solutions/Amerisource Bergen-Lash Group
01.2018 - 03.2018
Registered Polysomnographic Technologist
Baylor Scott & White Healthcare System
01.2013 - 01.2018
Registered Polysomnographic Technologist
Florida Sleep Disorder Center
01.2004 - 01.2012
Medical Assistant Diploma -
Sanford Brown Institute
Medical Assistant Externship -
Pulmonary Associates of Tampa
High School Diploma -
Brewster Technical Center