AMANDA RAMIREZ
Austin,US
Summary
Bilingual and customer-focused young professional with experience in sales and bank teller roles. Adept at building rapport with diverse clientele, handling financial transactions accurately, and providing exceptional customer service. Demonstrates strong communication skills in both English and Spanish, a keen attention to detail, and a proactive approach to problem-solving. Eager to leverage skills and enthusiasm in a dynamic and growth-oriented environment.
Overview
4
4
years of professional experience
Work History
Car Salesperson
Sames Red Barn Motors
Austin, US
11.2022 - Current
- Responded to potential customers' phone and email inquiries
- Presented a thorough understanding of vehicle operations and brand features
- Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns
- Greeted customers on the lot and in the showroom, answering questions about the brand and the inventory that was available
- Contacted existing and potential customers by phone, email, and text message to generate leads and close sales.
Bank Teller
Comerica Bank
West Lake Hills, US
11.2021 - 09.2022
- Removed mutilated currency from circulation
- Processed customer transactions promptly, minimizing wait times
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit
- Monitored and reported suspicious activity in line with bank security policies
- Counted and packaged currency and coins
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Shift Manager
Panda Express
Austin, US
02.2020 - 05.2021
- Leveraged data and analytics to make informed decisions and drive business improvement
- Planned and budgeted accurately to provide business with resources needed to operate smoothly
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Established team priorities, maintained schedules and monitored performance
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School -
Jack C Hays High School
Buda, TX01.2021
Skills
- Strong negotiation
- Building rapport
- Sales Presentations
- Persuasion techniques
Timeline
Car Salesperson
Sames Red Barn Motors
11.2022 - Current
Bank Teller
Comerica Bank
11.2021 - 09.2022
Shift Manager
Panda Express
02.2020 - 05.2021
High School -
Jack C Hays High School