AMANDA RAMSEY
Columbia,Missouri
Summary
Diligent, conscientious, and reliable healthcare professional known for consistently delivering high-quality results within strict timelines. Recognized as a collaborative team player who actively seeks innovative ways to enhance processes and procedures, driving increased value, accuracy, and service excellence. Seeking new professional opportunities to leverage expertise in positively impacting laboratory and hospital operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Interim Administrative Laboratory Director
MU Health Care
09.2024 - Current
- Championed continuous improvement initiatives such as laboratory automation
- Optimized resource allocation by prioritizing high-impact projects that aligned with organizational goals.
- Coordinated laboratory work with outside departments to keep specimens and results moving forward.
- Managed budgets, inventory, and purchasing to maintain cost-effective operations while supporting lab needs.
- Established and fostered strong relationships with School of Medicine partners for collaboration on priority initiatives.
- Successfully lead the laboratory team in a 60% reduction in CAP accreditation deficiencies.
- Managed budget totaling $445M across 9 dynamic laboratories.
Laboratory Manager
MU Health Care
09.2018 - Current
- Fostered a positive working environment by promoting open communication among team members and addressing conflicts promptly.
- Improved laboratory efficiency by streamlining workflows and implementing process improvements.
- Actively participated in professional conferences and workshops, sharing laboratory best practices and fostering a culture of continuous improvement.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Ensured compliance with regulatory standards by staying up-to-date on industry best practices and adjusting internal policies as necessary.
- Set and oversaw quality assurance guidelines for laboratory work.
- Coordinated cross-functional projects with other departments, leading to increased collaboration and shared resources among teams.
- Reduced turnaround time for sample analysis through effective scheduling and prioritization of tasks.
- Managed budgets for the laboratory, ensuring cost-effective use of funds while meeting operational goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Laboratory Supervisor
MU Health Care
03.2017 - 09.2018
- Directed quality assurance standards to maximize results including passing CAP inspection with zero deficiencies in 2017
- Prepare employee schedules according to individual needs and skills, as well as coverage requirements.
- Coordinate with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems
- Demonstrated ability to lead 20+ staff and motivate outstanding healthcare teams across 13 clinic locations
- Instruct, schedule and supervise students rotating through laboratory for more than 3 different programs.
- Mentored junior staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
- Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
Medical Laboratory Scientist - Microbiology
MU Health Care
05.2014 - 02.2017
- Executed and analyzed tests in bacteriology, mycology, and mycobacteriology to aid physicians in diagnosing and treating disease
- Assisted in the development of departmental goals, objectives, standards of performance, policies and procedures
- Initiated and served in cross-training more than three team members to work independently in Microbiology, creating increased flexibility in the department
- Participated in multiple, successful group quality improvement projects for the Microbiology laboratory.
- Recognized and awarded Role Model in 2016.
Medical Laboratory Technician - Microbiology
Women's and Children's Hospital, MU Health Care
10.2011 - 04.2014
- Executed and analyzed tests in bacteriology to aid physicians in diagnosing and treating disease.
- Consistently commended for the timely, high-quality completion of laboratory tests and ensuring test-result validity before recording/reporting results, earning a reputation for attention to detail.
- Evaluated quality control within laboratory using standard laboratory tests and measurement controls, and maintained compliance with Clinical Laboratory Improvement Amendments (CLIA), Clinical and Laboratory Standards Institute (CLSI), and the College of American Pathologists (CAP).
- Assisted with the procedural integration between Women's and Children's Hospital Microbiology Lab and University Hospital Microbiology Lab during department consolidation, which allowed a seamless transition with no affect on patient care.
Hospital Laboratory Technician II
Columbia Regional Hospital, MU Health Care
03.2008 - 10.2011
- Kept records in appropriate logs and files in order to have complete records of tests run in the laboratory.
- Cross-trained in histology and able to assist with gross and frozen sections, used CoPath software, and performed other general histology tasks.
- Lead specimen processing, developed processes and procedures, facilitated design of departmental layout to take on a higher volume of specimens due to the merger of Women's and Children's Hospital and renovations.
- Established an inventory system for ordering supplies from reference laboratories.
- Responsible for manual billing of all reference lab work.
Lab Technician I
Columbia Regional Hospital - MU Health Care
03.2008 - 05.2008
- Quickly mastered processes and procedures that allowed upward mobility within the department
- Confirmed patient identification and appropriate specimen collection and accessioned accordingly
- Disposed of contaminated materials according to strict safety and departmental procedures
- Prepared patient samples for transport following rules and regulations for the transport of infectious substances.
Education
Masters of Health Administration - Health Administration and Informatics
University of Missouri - Columbia
Columbia, Missouri12.2017
Bachelor of Arts - Biology
University of Missouri - Columbia
Columbia, Missouri01.2006
Skills
- Proactive mindset
- Team leadership
- Decision-making ability
- Clear communication skills
- Data Management
- Cross-Functional Teamwork
- Facilities oversight
- Process Improvement
- Intellection
- Relator
- Input
- Responsibility
- Discipline
____________________________
Clifton Strengths
Certification
American Society for Clinical Pathology (ASCP)Technologist in Microbiology (M)
Committees and Affiliations
- Transfusion Committee - Administrative Lead
- Code Stroke Committee - Member
- Blood Culture Contamination Committee - Member
- Antimicrobial Stewardship Committee - Member
- Capital Regional Medical Center Integration - Clinical Laboratory Lead
- Physical Environment Committee - Laboratory Representative
- University of Missouri Clinical Laboratory Science Program- Clinical Site Coordinator
- ASCLS - Speaker 2023
Timeline
Interim Administrative Laboratory Director
MU Health Care
09.2024 - Current
Laboratory Manager
MU Health Care
09.2018 - Current
Laboratory Supervisor
MU Health Care
03.2017 - 09.2018
Medical Laboratory Scientist - Microbiology
MU Health Care
05.2014 - 02.2017
Medical Laboratory Technician - Microbiology
Women's and Children's Hospital, MU Health Care
10.2011 - 04.2014
Hospital Laboratory Technician II
Columbia Regional Hospital, MU Health Care
03.2008 - 10.2011
Lab Technician I
Columbia Regional Hospital - MU Health Care
03.2008 - 05.2008
Bachelor of Arts - Biology
University of Missouri - Columbia
Masters of Health Administration - Health Administration and Informatics
University of Missouri - Columbia
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