Amanda Reighard
West Point,UT
Summary
Driven cosmetologist with proven expertise in hair styling and coloring, complemented by exceptional social skills, honed at Eden & Emerald Salon and Co. Excelled in building a loyal clientele through personalized care and upselling, significantly enhancing salon revenue. Committed to staying abreast of industry trends, ensuring client satisfaction and retention through advanced techniques and friendly communication.
Overview
4
4
years of professional experience
Work History
Cosmetologist
Indivisual Salon
2024.03 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Answered phone calls and emails to schedule client appointments.
Cosmetologist
Eden & Emerald Salon and Co
2020.06 - 2024.03
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
- Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Promoted salon offerings through social media channels, reaching new clients and increasing brand visibility online.
- Increased salon revenue through effective upselling of products and services.
- Enhanced client satisfaction by providing personalized hair and beauty consultations.
- Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
- Collaborated closely with team members to host successful promotional events that attracted new clientele while retaining existing customers.
- Performed various hair treatments for improved client hair health and appearance.
- Processed payments, entering sales in register for prompt customer service.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
Education
No Degree - Cosmetology
Avalon School of Cosmetology
Layton, UT06.2013
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Scheduling appointments
- Hair Styling
- Men and women haircuts
- Customer Consultation
- Sanitation Practices
- Client Consultations
- Product Knowledge
- Hair Coloring and Highlighting
- Client Education
- Relationship Building
- Product Upselling
Timeline
Cosmetologist
Indivisual Salon
2024.03 - Current
Cosmetologist
Eden & Emerald Salon and Co
2020.06 - 2024.03
No Degree - Cosmetology
Avalon School of Cosmetology