Amanda Reyes

• Operated diagnostic instruments such as optical coherence tomography (OCT), fundus cameras, and visual field testing equipment.
• Collected and analyzed data from retinal imaging, corneal topography, and other diagnostic tests to assist in accurate diagnosis.
• Administered and educated patients on proper contact lens care, insertion, and removal techniques.
• Prepared patient charts, reviewed past medical histories, and ensured all necessary information was ready for each visit.
• Cleaned, sterilized, and maintained ophthalmic instruments following established infection control protocols.
• Screened patients for eye diseases, checked visual acuity, pupil dilation, and papillary function.
• Observed and documented pupils, visual acuity, and extra-ocular movements to monitor patient status.
• Maintained precise and up-to-date patient records to ensure compliance with healthcare regulations.
• Optimized patient flow to enhance clinic efficiency, reduce wait times, and ensure smooth operations.
• Collaborated with healthcare teams to develop individualized care plans for patients.
• Performed basic eye exams and administered eye drops under physician direction.
• Trained ophthalmic assistants, technicians, and interns in clinical procedures and equipment use.
• Managed inventory of clinical supplies, ensuring timely restocking to avoid service disruptions.
• Identified potential complications during office visits and communicated findings to physicians for follow-up care.
• Utilized electronic medical records (EMR) systems to improve clinic efficiency and record-keeping accuracy.
• Ensured excellent customer service by promptly addressing patient concerns and providing assistance as needed.

Additional Skills and Responsibilities

• Performed visual acuity tests, tonometry, refraction, and other diagnostic vision tests.
• Recognized by management for outstanding customer service and patient care.
• Managed time effectively to meet clinic goals and deadlines.
• Worked effectively in diverse, cross-functional teams to address challenges and accomplish organizational objectives.
• Addressed patient needs and provided assistance both face-to-face and via phone to enhance overall satisfaction.

• Testing Visual Field, Optos Imaging, Stereopsis, and Color Vision
• Insurance Billing
• Sales Associate
• Recommended specific lenses, coatings and frames to suit individual client needs.
• Wrote up work orders for grinding lenses and assembling eyeglasses.
• Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
• Instructed customers on methods for adapting to glasses, proper wear and necessary care.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.
• Contacted medical facilities to schedule patients for admission.
• Sent patient prescriptions to pharmacies and scheduled future appointments.
• Trained new staff on optometric testing procedures and clinic protocols.
• Cleaned and performed minor maintenance on examination equipment and glasses.
• Repaired damaged frames or lenses if needed using specialized tools.
• Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
• Heated, shaped, or bent metal or plastic frames to fit eyeglasses to client.
• Maintained records of prescriptions, orders and payments.
• Managed patient follow-up care, scheduling routine examinations and monitoring ongoing treatments.
• Processed payments from customers using cash registers or other payment systems.

• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Verified customer age requirement for alcohol or tobacco purchases.
• Answered customer questions and provided store information.
• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

• Greeted guests and sat customers at tables or in waiting areas.
• Escorted guests to seating area, furnished menus and highlighted daily specials.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Answered telephone to provide dining information and take reservations.

• Collected payments and provided accurate change.
• Worked closely with front-end staff to assist customers.
• Helped customers find specific products, answered questions and offered product advice.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Processed sales transactions to prevent long customer wait times.

• Handled cash register daily and performed cash/credit/debit transactions
• Assisted customers on a daily basis
• Inventory of donated clothes, shoes, and household items
• Performed other duties as assigned

• Leaded children/campers in daily activities prescribed by the nature of them or the camp
• Provided guidance for the children/campers to ensure their safety and well-being
• kept campers on time and prepared for the daily participation in activities