Amanda Reynolds
Jacksonville,FL
Summary
Detail-oriented manager with experience overseeing restaurant budgets, labor planning, and inventory control. Skilled in payroll administration, shift supervision, and food safety compliance, with a record of supporting consistent operations and strong customer service.
Overview
1
1
Certification
13
13
years of professional experience
Work History
General Manager
Sonnys Real Pit BBQ
jacksonvile, FL
12.2020 - 11.2026
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated hiring, training, and scheduling for restaurant team members to build an effective team.
- Managed inventory orders, vendor deliveries, and supply storage to maintain operational readiness.
- Reviewed labor, staffing, and service priorities with district leadership
- Supported daily dining room and kitchen operations for Sonny's Real Pit BBQ.
- Supervised cash handling, closing procedures, and shift paperwork
- Resolved guest concerns and supported consistent barbecue service standards
Assistant Manager
Ship2Shore
jacksonville, FL
01.2016 - 03.2019
- Managed customer service inquiries and complaints in a timely manner.
- Trained staff on Ship2Shore service standards and safety procedures.
- Reviewed shipping documents, invoices, and records for Ship2Shore accuracy.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
Dispatcher
OneMotion
jacksonville, FL
04.2014 - 03.2016
- Resolved route delays and service issues through quick dispatch decisions.
- Monitored shipment status and updated transportation records in dispatch systems.
- Communicated delivery changes to drivers, customers, and operations teams.
Education
High School Diploma -
Kalaheo
Maui Meadows, HI08-2012
Skills
- POS systems
- Budget management
- Inventory control
- Payroll administration
- Food safety compliance
- Restaurant operations
Certification
- Serv Safe certified Renewed
Accomplishments
- Achieved Rookie of the year in My Past general Manager Position
Timeline
General Manager
Sonnys Real Pit BBQ
12.2020 - 11.2026
Assistant Manager
Ship2Shore
01.2016 - 03.2019
Dispatcher
OneMotion
04.2014 - 03.2016
High School Diploma -
Kalaheo