Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information - Authorized To Work
Timeline
Open To Work

Nicholas Lang

Zanesville

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Summary

Detail-oriented Food and Beverage Manager experienced in cash handling, food safety, and inventory management. Enhanced customer service and operational efficiency through effective onboarding and training of bartenders and servers. Developed drink menus and successfully coordinated special events, ensuring adherence to health department standards.

Overview

1
1
Certification
10
10
years of professional experience

Work History

General Manager

Hereinafter Cocktail Tavern
Buckeye Lake
06.2023 - Current
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Resolved customer complaints promptly and effectively to maintain high levels of satisfaction

Bartender

Olde Falls Inn
Zanesville
02.2023 - 05.2023
  • Mixing drinks and preparing garnishes
  • Served food at the bar, ensuring timely delivery and customer satisfaction.
  • Maintained beverage systems to ensure proper functioning and quality.
  • Executed food handling and safety practices according to health department guidelines.
  • Food handling and safety practices as required by the health department.

Bar Manager

CUMBERLAND TRAILS GOLF COURSE
Pataskala
05.2022 - 05.2023
  • Created and implemented innovative cocktail menu, featuring XX new signature drinks
  • Utilized exceptional mixology skills to craft visually appealing cocktails that exceeded customer expectations
  • Trained and supervised a team of XX bartenders, providing guidance on drink preparation techniques and customer service
  • Executed upselling strategies that increased average sales per customer visit by XX%
  • Managed inventory and ordering process, ensuring optimal stock levels and minimizing waste
  • Cultivated relationships with suppliers to secure competitive pricing for alcoholic beverages and bar supplies
  • Collaborated with kitchen staff to create food pairing recommendations for customers, enhancing overall dining experience
  • Coordinated special events like themed nights and live music performances to attract new customers and enhance revenue
  • Resolved guest complaints or concerns promptly and professionally to ensure high levels of satisfaction were maintained

Food and Beverage Manager

Langs Pizza
Zanesville
05.2021 - 04.2023
  • Food and Beverage Manager
  • Processed cash transactions efficiently
  • Food and Cost Analysis
  • Maintained beverage systems to ensure optimal performance and compliance with safety standards.
  • Implemented food handling and safety practices to meet health department standards.
  • Onboarded and trained bartenders and servers to enhance service quality and operational efficiency.
  • Provided exceptional customer service to enhance guest satisfaction
  • Sales
  • Created drink menus to align offerings with customer preferences and seasonal trends.
  • Coordinated special events to enhance guest experiences

Inside Sales Assistant

LKQ Corporation
Columbus
05.2016 - 12.2016
  • Supported Senior Sales Representative in processing credit applications, tax forms, and customer applications to streamline client onboarding.
  • Generated new leads by cold calling inactive accounts, contributing to sales pipeline growth.
  • Running daily reports to achieve accuracy in product delivered vs. product ordered.
  • Using quality, over the phone customer service to build relationships and retain customers.
  • Assisting Senior Sales rep in hitting a monthly goal of $1,275,00.00 in sales

Education

Sociology -

Ohio University, Zanesville, OH, US

Forensics Adjunct Professor - Criminal Justice Degree of Applied Science

Zane State College, Zanesville, OH

Criminal Justice -

Zane State College, Zanesville, OH, US
Upper secondary education

High school diploma or GED -

Skills

  • CRM system proficiency
  • Search engines
  • Task prioritization
  • Mentoring
  • Ability to Communicate
  • Service management
  • Food and beverage
  • Complaint handling
  • Authentication
  • CRM software
  • Communication skills
  • Purchasing
  • Training & development
  • Auto service management
  • Compromising
  • Leadership
  • Operational management
  • Special education support
  • Cash register
  • Hand tools
  • Bartending
  • Profit & loss
  • Project oversight
  • Email marketing
  • Problem Solving
  • ADAS
  • Ups shipping standards
  • Microsoft Office
  • Warehouse experience
  • Toast POS
  • Clean workspace maintenance
  • Sanitation
  • Bar management
  • Power tools
  • Laboratory experience
  • Managing hospitality teams
  • Financial acumen
  • Community engagement
  • Staffing management
  • Restaurant experience
  • Cold calling
  • Manual handling
  • Digital marketing
  • Computer operation
  • Teamwork
  • Development support
  • Phone etiquette
  • Restaurant management
  • Proper food storage
  • Inventory management
  • Sales growth tracking
  • Construction painting
  • Order taking
  • Payment processing
  • Food sanitation practices
  • Automotive diagnostics
  • Manufacturing
  • Recipe management
  • Outdoor work
  • Delegation
  • Sanitizing surfaces
  • Logistics coordination
  • Interpersonal skills
  • Sales team management
  • Problem-solving methods
  • Ability to Learn
  • Beverage preparation
  • Problem Solving Environment
  • Accounting and finance experience
  • Upselling
  • Motivational Skills
  • Sales negotiation
  • Content marketing
  • P&L Management
  • Hiring
  • Fine dining experience
  • Windows
  • Events management
  • Active listening
  • Formal training programs
  • Professional networking
  • Customer expectation management
  • IT Job board recruitment
  • Job shadowing
  • Cash reconciliation
  • Dealership experience
  • Sales strategy
  • Beverage management
  • Product knowledge
  • Conflict resolution
  • Health compliance
  • Shift management
  • Sales
  • Technical management
  • Administrative experience
  • Food safety management
  • Organizational budget management
  • Client outreach
  • Quick learner
  • Operational standards
  • Team leadership
  • POS systems
  • Microsoft Powerpoint
  • Guest services
  • Food service
  • Hospitality Marketing
  • Cost management
  • Database marketing
  • Typing
  • Staff training
  • Social media management
  • Management
  • Culinary oversight
  • Waste management
  • Analysis skills
  • Table cleanliness maintenance
  • Assembly
  • B2B sales
  • Menu development
  • Direct sales
  • Budget management
  • Google Suite
  • Employee onboarding

Certification

  • ServSafe Food Handler Certification, 03/01/23, 03/31/28
  • Serve Safe PIC Management, 01/01/22, 12/31/27
  • TIPS
  • ServSafe Alcohol Certification
  • ServSafe Food Manager Certification
  • Food Safety Manager Certification

Languages

English

Additional Information - Authorized To Work

English

Timeline

General Manager - Hereinafter Cocktail Tavern
06.2023 - Current
Bartender - Olde Falls Inn
02.2023 - 05.2023
Bar Manager - CUMBERLAND TRAILS GOLF COURSE
05.2022 - 05.2023
Food and Beverage Manager - Langs Pizza
05.2021 - 04.2023
Inside Sales Assistant - LKQ Corporation
05.2016 - 12.2016
Ohio University - Sociology,
Zane State College - Forensics Adjunct Professor, Criminal Justice Degree of Applied Science
Zane State College - Criminal Justice,
- High school diploma or GED,

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